Ratings based on 74 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024 on Hotels
Good hotel, clean rooms! Liked Nespresso machines in the room but only 2 pods for 2 days. Pillows too worn out
by A verified traveler from nelson
Posted 4 Aug 2023 on Ebookers
towel rail needed in the bathroom, no coffee or tea, no fridge, but nice room and bathroom facilities.
Its a shame no restaurant on site even if simply fair after you have been traveling.
by A verified traveler
Great stay in Mainz
Posted 20 Oct 2022 on HotelsWe needed to arrive late, and the staff were just wonderful about staying up for us. It was very convenient to stay here, and it was clean.
by A verified traveler from London
Posted 10 Sep 2019
The woman at the concierge was the most grumpy, unfriendly, rude and useless host I have ever encountered in my years of travelling for work almost every week around Europe.
e.g. at 9 pm when already in the room in my pijama I have called down to the lobby for obtaining the wifi password, and she told me I had to go down to see it from a sign on the desk. I explained that I was already undressed and asked politely if she could say it simply on the phone, but she insisted that I had to go down. So I had to dress up again and go down two floors just because of her unwillingness to help. Once down the wifi password was a simple unchanging word and she did not even look at me apologetically. You can expect this level of service at this hotel. Appalling!
by A verified traveler
Excellent hotel with good layout and cleanliness
Posted 30 Apr 2018 on HotelsRoom and bathroom qualy of the INNdependance hotel were very nice, clean and well designed.
My experience at This hotel was very pleasant and excellent.
by A verified traveler
Comfortable and at a reasonable price
Posted 12 Sep 2017
Pros: Comfort, cleanliness and price. Also handy for car parking. Good value, with a decent breakfast included.
Cons: Happy with all the facilities.
Location: Not much in immediate vicinity but only 5 mins drive or 20 mins walk from city centre.
Quiet and comfortable room, reasonably priced and with car parking available at no extra cost. A good place for a stop-over.
by Wendy from Knoxville, TN
Missed INNdepence by one day!
Posted 13 Jul 2015 on HotelsGreat place -- a little out of the way. Worst part was heat wave and no air conditioning !!!
by A verified traveler from UAE
Below average
Posted 11 Mar 2015There were only sheer curtains, which means very little privacy and the outside security light shines like a miniature sun into the room all night. The beds were rock hard and the pillows were empty sacks.
by A verified traveler
Posted 28 Sep 2014 on Hotels
by Seasoned Traveler from LA
Pleasant Surprise
Posted 8 Sep 2014 on HotelsWasn't sure about the hotel right when we pulled up in the taxi, but the rooms were spacious, clean and modern -- a very comfortable place to stay.
