Ratings based on 332 Verified Reviews

3.6 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Hope Under Dinmore

Posted 24 Oct 2024
Place was tired and outside was not very well kept. Also post code took me to a place down the road which was empty but had the Hotels name on it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Oct 2024
4 out of 5
by A verified traveler

Posted 26 Aug 2024
Friendly staff. The property is becoming a little tired from the one I used 15 years ago, but still adequate.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
3 out of 5
by A verified traveler

Average hotel

Posted 16 Aug 2024 on Hotels
Well first when I arrived the key woudnt work to open the room then I was taken to another room but it hadent been cleaned booked a double room but ended up having a twin not good enough really but overall not a bad stay
4 out of 5
by A verified traveler

Posted 12 Aug 2024
The property is undergoing a refurbishment and was evident with some works going on. Whilst facilities are 'tired' it all worked and will only get better. Staff are friendly and helpful and worked hard to ensure everything you needed was done efficiently. Compared to other properties in this price bracket, it had that personal touch and friendliness that made up for hotel needing a refresh, would stay again, especially after refurbishment completed. No EV charger here or nearby, useful but not vital.
4 out of 5
by A verified traveler

Posted 8 Aug 2024
Overall my only issue is the lack of Lifts and a air conditioner but this is England full stop would love to come again or recommend to friends
3 out of 5
by A verified traveler

Posted 4 Aug 2024 on Hotels
Poor quality tired pub/hotel in need of refurbishment. Dingy room with view of airshaft & permanent running water feature (overflow constantly running down room window). Dining room not ready for breakfast service, could not help ourselvs to tea/coffee, cereals or fruit juice as non set out. 1 member of staff trying to do everything with not much sucess. Bathroom door broken & unable to close, toilet seat broken/insecure & exit from (fir exit route) room blocked by "put you up bed" left on corridor.Not worth the money.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024 on Hotels