Ratings based on 89 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Staff are very friendly and helped with my luggage. The room was very clean and cosy. It was a convenient location for what I required. Pricing was very good and included a full breakfast.
by A verified traveler
Posted 10 Oct 2024 on Hotels
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by AV, Hotel Management
Thank you Mr. Bernard for taking a time out for reviewing us online. It is really sad to see that you did not have a good experience with us. We would like to discuss in detail if you are comfortable on our managers E-mail Id info@thebellandbottle.com.Kind regards,The Bell and BottleMaidenhead
by A verified traveler
Posted 21 Aug 2024
Easy check inn ,friendly staff. Excellent food .
Comment from Hotel Management
7 Oct 2024 by AV, Hotel Management
Thank you Mr. Bryan for such a wonderful feedback. Our staff members would be so happy to hear about this feedback. Also, you have mentioned our delicious food we will continue to serve the guest with same quality and taste. We would like to host you again in future.Kind regards,The Bell and Bottle
by A verified traveler
Posted 19 Aug 2024
Loved our stay x staff lovely and food fantastic x thanks guys! Ali and Gary
by A verified traveler
Pants! Wouldn't recommend
Posted 24 Jul 2024 on HotelsSomeone's underwear left in a draw, marks/stains on the sheets, chaotic check in, shower head broken, bed was so uncomfortable and faced a busy main road. We had to ask multiple times for towels, as there was only one in the room. Breakfast was ok but nothing to sing about. Very disappointing. Wouldn't recommend
Comment from Hotel Management
26 Jul 2024 by Reservation team, Hotel Management
Dear Mr. LeeThank you for booking your stay with us! It seems like you did not have a pleasant stay with us! We pass our sincere apologies for the issues you faced during your stay. Our housekeeping team thoroughly checks and cleans the rooms and has further trained to look after all these things and will not be repeated in the future.Kind regards,Reservation Team
by A verified traveler
Posted 22 Jul 2024
Served it purpose room very clean. Only 1 towel 3 pillows on the bed to sleep 2 No bath mat so slippery floor when getting out of the shower plus nowhere to put shower gels etc very awkward . Breakfast was random you had to pre order the night before and it was very basic.
Comment from Hotel Management
26 Jul 2024 by Reservation team, Hotel Management
Thank you for booking your stay with us, Ms. Anna. We are very sorry for your concerns. We would have served you better if you let the staff member know during service.Kind regards,Reservation Team
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Reservation team, Hotel Management
Thank you Mr. Paul for rating us 8 out of 10. We are working hard to achieve a full score. This will help us know where we are standing.Kind regards,Reservation Team
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Reservation team, Hotel Management
Thank you, Mr. David, for rating us 4 out of 5. Kind regards,Reservation Team
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Reservation team, Hotel Management
Thank you very much Mr. Llion for rating excellent in all the categories and this will definitely motivate our staff to work with motivation and enthusiasm.Kind regards,Reservation Team
