Ratings based on 752 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great value and recommended. Water park and beach both great but dining options on site are limited. Hotel is remote and site is large, so you often need to use golf carts to travel.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Had an absolute ball at the resort, was very clean and staff amazing would defo go again
by A verified traveler
Posted 13 Nov 2024
Great stay. Stayed in 3 bedroom penthouse suite. Perfect for families. Wish there was another mini fridge upstairs. Waterpark fun for kids and adults. Dated facilities but they are trying. Only area of improvement would be breakfast buffet. Way too busy. Should bestaggered
by A verified traveler
Posted 6 Nov 2024
This was an absolute delight! We had no idea about the water park adjacent. Decided to take advantage, and so glad we did. So much fun.
by A verified traveler
Posted 4 Nov 2024
We got an amazing deal when vooking and ended up with a 3 bed penthouse with our own pool.... the apartment was huge, modern, clean and beautifully designed.
The pools and water park were all clean and great to use.
There are drivers with golf buggies all ivwr to take you where you want to go within the hotel, but it wasnt as large as i thought so it was easy enough to walk everywhere.
The staff, especially the housekeeping staff were polite and friendly.
Its right next to the beach, although the sea gets deep very quick and theres no lifeguard on it so its advised no swimming.
Its also right next to the airport which is great for transfer times .... you can walk down the beach to get a great view of the planes taking off. Although its noisy, you get used to it.
The food in the beach diner was nice, good prices, lots of choice. Theres also a few nearby (5 min walk) restaurants and a 7-11 and ATM .
Our only issues with the place were..
1. It got dark around 6pm, and the hotel grounds are lit to make it look beautiful, not for practicality... it was pitch black in place's and we often had to jump out the way to avoid the golf buggies at night.
2. Breakfast is absolute carnage... theres no system, its open from 6.30 til 10.30 and everyone seems to turn up between 8 and 9.30... theres no cutlery, no cups and nowhere to sit half the time. It would make sense if they gave everyone an allocated 30 minute slot on arrival.
Other than that, its a lovely quiet family resort.
by A verified traveler
Posted 26 Oct 2024
Water park is in the resort, good for family
by A verified traveler
Posted 14 Oct 2024
Convenient to airport
by A verified traveler from Ashkelon
Posted 5 Oct 2024
This is probably the best value for money hotel I have ever been to.
The pros: The resort is beautiful, huge and has a ton of restaurants and massage places very close by.
The water park is really fun for kids and adults, it’s not the best I have been to but my daughters loved it and we went there 4 days in a row (I did the big waterslides and had a blast!!). The big pool is breathtaking and has a kids pool right near by. The view is magnificent and all the resort is just amazing. Also everything in the resort is walking distance which was a huge plus for us.
Cons: nothing really was bad, there are some things that aren’t great but for the price of the resort you can really be upset by them.
And these depend on your own personal perspective: it is very secluded, there is nothing to do that is walking distance from the hotel besides food, convenient stores and massages. It is quite far from the main parts of Phuket. The airport is right next to the hotel so you hear and see the planes all day long, we thought is was cool and it definitely didn’t bother us at night but it is something to think about. The rooms are dated, and very basic. The rooms are very big and have everything you need but they definitely could use some TLC. Breakfast was ok, basic, but there were many Asian options that just aren’t my typical breakfast.
Overall this hotel is great! Very highly recommended!
by A verified traveler
Posted 3 Oct 2024
Well equipped with lots of options for families with kids.
Very clean and friendly staff.
