Ratings based on 425 Verified Reviews

4.5 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Not a big fan of outside bathrooms and the restaurants were too far from the rooms but I guess the layout calls it
5 out of 5
by A verified traveler

Posted 18 Oct 2024
We were blown away by SALA, the property is exceptional and the staff were amazing and very accommodating. The restaurant offering is outstanding in both Thai and Western cuisines and the Spa was also very good. The Mai Khao area is much quieter than other areas on Phuket but has a nice feel to it and suited us (family with a 3 year old) perfectly. Would highly recommend and will definitely return at some stage. Only downsides to the stay was the beach was closed for swimming due to rough waves and there was quite a lot of rubbish washed in from the surf (both outside the resorts control)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Really enjoyed our stay here. Quite breathtaking when you walk in and you get a sense of how surreal and peaceful the resort is. Feels like an oasis away from home. Despite the resort being fully booked out, we never felt as though it was crowded. Case in point, we took a stroll to JW Marriott (property next door) and although there was admittedly much more activities and restaurants available for choosing, we were very grateful to be back at Sala at the end of the day. Service level was top notch the entire stay, every interaction felt so natural and friendly. In fact - on our first day, we already decided that we are definitely coming back. Thank you for such a fantastic stay, it was a wonderful break away from the hustle and bustle of city life.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Jul 2024
Very nice place. We spent a wonderful time here. Thanks the staff for providing professional services and the food is delicious.
3 out of 5
by A verified traveler

Posted 6 Jul 2024
The indoor restaurant was always closed for lunch and dinner and there are too many flies and mosquitoes outside
5 out of 5
by A verified traveler

Posted 27 May 2024
Beautiful and very clean the food was also delicious
5 out of 5
by A verified traveler

Posted 16 May 2024
Perfect for a relaxing beach vacation. The property has everything you need from food and drinks, pool, to bikes to go to the shopping mall. Plus the staff is beyond amazing!!! Definitely would stay again.