Ratings based on 175 Verified Reviews

4.6 out of 5
86% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Everything was excellent! They went above and beyond to make everything lovely. It was worth every single penny spent.
5 out of 5
by A verified traveler

Posted 8 Sep 2024
We had an amazing stay here. The room was huge, we stayed in the 2 bedroom apartment. It was perfect with two young kids. Also so nice that it had a washer and dryer in the room free of charge. Our kids loved going to the kids club and they were able to stay as long as they wanted. Food is good at the Zest restaurant, mini golf was fun and everyone was very friendly. We will definitely come back again next time we visit Phuket!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Fantastic hotel with top quality facilities. Super helpful and friendly staff. Limited options for eating in the local area - no problem for a short stay.
5 out of 5
by A verified traveler

Zero Complaints

Posted 1 Apr 2024 on Hotels
The cleanliness and courteousness is top tier. Marriott has 2 properties next to each other. Choosing which to stay depends on what you’re looking for. If you want a condo style suite with bedrooms and/or private pool, choose Marriott Mai Khao. If you’re on a couples getaway or don’t care about having your own space in the room, choose JW Marriott…but you can’t go wrong with either!
4 out of 5
by A verified traveler

Suitable for families with younger kids

Posted 17 Feb 2024 on Hotels
Lots to do, and you can use the restaurants at the sister hotel JW Marriott & charge to your room, but not the facilities, which was odd. Beware, this hotel is not on the beach. You have to take a buggy or bus to the JW Marriott (which is in the beach) and then through the hotel. If I’d had know I would book JW instead
5 out of 5
by A verified traveler

Posted 19 Jan 2024
Perfect stay for family with multiple areas to shop, dine, see the sunset, hang out in the lounge/gym. Book earlier to get a better deal.
5 out of 5
by A verified traveler from Santa Monica

Posted 8 Jan 2024
Another great stay at the Marriott Mai Khao! We really appreciate the high quality and exceptional service at this resort. Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
5 out of 5
by A verified traveler

Amazing stay

Posted 18 Dec 2023 on Hotels
We had a wonderful time. The rooms are very clean and comfortable. The staff is amazing and all the amenities were great. Would definitely recommend.