Ratings based on 82 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
I mean the villas for that price and beach access was great. Only issue would be they may need to do some maintenance around the property - for example our door was difficult opening & closing due to a part of the wood getting stuck. Location is truly
For those who want to be in their own bubble everything else is about 20-30 mins from resort. Staff was incredible but felt bad that they were short staffed possibly due to the time of season we were there?
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Posted 7 Jun 2024
The view, the staff, the location all 5-stars. The staff goes above and beyond in ensuring that every need is meet. This is definitely an amazing resort!
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Posted 21 May 2024 on Hotels
by A verified traveler
Posted 23 Oct 2023
Quiet and beautiful place, respectful staff,
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Posted 25 Sep 2023
12-15 minutes drive away from Phuket International Airport, area was quiet, not much of tourist as people tend to stay hotels at patong beach instead of Mai Khao. I arrived before 9.30am as I checked out at my previous hotel which was also 15 minutes drive away from Dream Villa. The check in was smooth and it took less than 30 minutes for my villa to be ready! Do note that check in time is at 2pm. The. Villa is huge for one adult and I enjoyed my stay, my villa was facing the beach and I’m able to witnessed sunset and sunrise from the comfort of the bed.
by A verified traveler
Posted 4 Sep 2023
The facilities are very old and broken. When I opened the water in the bathtub, the water came out was yellow is color. I contacted the hotel staff and they send some staffs check and repair. They fixed for 1 hour and told me they will send someone to fix again tomorrow morning and maybe it is the color of the bathroom light that caused me to think the water is yellow in color. But I think it is definitely not the case and the explanation is not acceptable. The water is not mild yellow color at all. The pipe may be very old and caused the water color become yellow in color. I am so worried that I cannot get into the bathtub at all even they said they "fixed it" as the water is still same yellow color after they "fixed it".
Then, after a while, I found out the toilet is easily got stuck. I contacted the staff again and they sent someone to fix.
One more thing which I found not acceptable is that when I check-in the hotel, that staff told me that the breakfast included is not buffet, I have to choose from the menu list when I check-in. I chose what I wanted and they asked me if I want to have breakfast in my room or in the hotel restaurant. I chose to eat my breakfast at my room at 7am. At 7.05am, they called me and said breakfast cannot send to me room and I need to go to restaurant to eat. I almost missed my flight for the late notice. The breakfast is NOT TASTY and COLD.
The hotel price per day is over HKD$1800 dollar , for this price range, it is really NOT ACCEPTABLE!
by A verified traveler from Doha
Posted 4 Aug 2023
Old used property. Needs renovation ASAP. The AC needs improvement. Also there’s empty huge gaps between the doors which let humidity enters the villa.
