Ratings based on 127 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Close to the airport, friendly staff. Great for an overnight stay.
by A verified traveler
Posted 12 Mar 2024
The staff did everything they could to help including walking me to the closest restaurant because I could not understand he was telling me it’s just three doors down at 168 Cafe. Met the sweetest young lady there who cooked dinner and breakfast for us.
by A verified traveler
Posted 20 Dec 2023
Staff were accomodating and polite. Its so convenient being right next to the airport.
by A verified traveler
Untruthful Posting, Rude Staff
Posted 13 Dec 2023 on HotelsThere was no airport shuttle service despite one being advertised on the listing.
The room was extremely dirty and there were ants crawling all over the bed when we arrived.
The host was condescending and rude to us when we asked about the listed shuttle. They also insisted that we paid the price in cash despite the fact they say they allow credit card on the listing.
We had to go find an ATM to give them the cash before we could get into the room late.
Comment from Hotel Management
16 Jan 2024 by Simon - Customer Relations Manager, Hotel Management
Thanks for your review, but there are some factual errors in your statement. We have never accepted credit or debit card payments since we opened in 2012 - we clearly state that only cash is accepted for payment. Our rooms are spotless (as other customer reviews indicate) and the host is never rude!
by A verified traveler
Posted 7 Nov 2023
by A verified traveler
Posted 16 Oct 2023
Great location for an overnight stay - walking distance to the airport & beach, clean, safe.
by A verified traveler
Posted 25 Aug 2023
by A verified traveler
Posted 24 Jun 2023
by A verified traveler
Posted 19 May 2023
Expensive
by A verified traveler
A little disappointed
Posted 21 Apr 2023 on HotelsNot a good overnight stay - Would suggest book the other hotel called Phuket Airport Hotel which is on the other side and has better facilities. No breakfast and no pool.
Comment from Hotel Management
16 Jan 2024 by Simon - Customer Relations Manager, Hotel Management
Janet, thanks for your reply. To be fair, our hotel listing does not offer a pool nor breakfast - we are a simple and efficient airport hotel. You mention Phuket Airport Hotel (which incidentally I built many years ago), but please note the difference in room rates between Overnight Hotel and Phuket Airport Hotel :)
