Ratings based on 44 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
5 Nov 2024 by The Ridge Residence Team, Hotel Management
Dear Kris, Thank you for your feedback and for choosing to stay with us. It was a pleasure to accommodate you. We thrive to make our guest stay comfortable as much as we can. Looking forward to hosting you again. Wishing you well. Warm regards,
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by The Ridge Residence Team, Hotel Management
Dear LaNelle, Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by The Ridge Residence Team, Hotel Management
Dear …... Thank-you for choosing The Ridge Residence and for sharing this great review. We are delighted to know you had a great time with us. Our team endeavor to go above and beyond to ensure our guests have a comfortable and memorable stay. We look forward to hosting you again. Warm Regards. The Ridge Residence Team
by A verified traveler
Posted 12 Apr 2023
This isn't luxury accommodation but it was squeaky clean and the staff were incredibly friendly, helpful and efficient. Top rate! Room was a good size with a large bathroom. Good wifi. Beautiful view, quiet and lovely. The location pretty much requires renting a car, which was reasonably priced and efficient. Plan to go out for lunch and dinner.
Comment from Hotel Management
18 Apr 2023 by Marie-Jane Adrienne , Hotel Management
Dear William, Thank-you for choosing The Ridge Residence and for sharing this great review. We are delighted to know you had a great time with us. Our team endeavor to go above and beyond to ensure our guests have a comfortable and memorable stay. We look forward to hosting you again. Warm Regards. The Ridge Residence Team
by A verified traveler
Posted 4 May 2022
Amazing service and staff. Only suggestion is AC in the restaurant. Otherwise 5 star
Comment from Hotel Management
9 May 2022 by Marie-Jane Adrienne, Hotel Management
Dear clients, Thank-you for choosing The Ridge Residence and for sharing this great review. We are delighted to know you had a great time with us. Our team endeavor to go above and beyond to ensure our guests have a comfortable and memorable stay. We look forward to hosting you again. Warm Regards ,The Ridge Residence Team
by A verified traveler
Posted 1 May 2022 on Hotels
Comment from Hotel Management
9 May 2022 by Marie-Jane Adrienne, Hotel Management
Dear Clients, Thank-you for choosing The Ridge Residence and for sharing this great review. We are delighted to know you had a great time with us. Our team endeavor to go above and beyond to ensure our guests have a comfortable and memorable stay. We look forward to hosting you again. Warm Regards ,The Ridge Residence Team
by A verified traveler
Posted 23 Apr 2022
nice view of the bay.Personal and attentive check in
Comment from Hotel Management
9 May 2022 by Marie-Jane Adrienne, Hotel Management
Dear Jean, Thank-you for choosing The Ridge Residence and for sharing this great review. We are delighted to know you had a great time with us. Our team endeavor to go above and beyond to ensure our guests have a comfortable and memorable stay. We look forward to hosting you again. Warm Regards ,The Ridge Residence Team
by A verified traveler
Experience in the hotel
Posted 30 Nov 2020 on HotelsThey didn’t find our booking and didn’t have the room we booked, but they didn’t charge us for the food and drinks that were not included in the reservation, so overall it was ok.
The room itself had a leak from the shower and a broken trash can, but the view from the balcony was beautiful, the room was clean and convenient.
The service itself is very slow though.
Comment from Hotel Management
4 Dec 2020 by Marie-Jane Adrienne - Operations Manager , Hotel Management
Dear Ms Janna,
Thank you for choosing The Ridge Residence for your stay and for taking your time to write a review. It is true we receive your booking after you checked in as we were encountering some network problem. Furthermore note that broken trash can and leaking in the room has been sorted out the same day you check-out. We value your review so that can improve our services.
Thank you and stay safe
Kind regards
by A verified traveler
Posted 13 Oct 2020 on Hotels
Comment from Hotel Management
28 Oct 2020 by The Ridge Residence, Hotel Management
Dear Mr Thomas,
Warm greetings!
Thank you for choosing The Ridge Residence for your stay and we would like to thank you for your kind review.
We hope we will have the opportunity to welcome you back to our establishment on your next holiday.
Warm Regards.
The Ridge Residence Team
by A verified traveler
Great views! Clean Pool!
Posted 3 Jan 2020 on HotelsGreat stay, beautiful views, clean rooms. Nice plunge pool that is really clean.
Comment from Hotel Management
19 Jan 2020 by Marie Jane Adrienne - Operations Manager , Hotel Management
Dear Sir/Madam,
Thank you for choosing The Ridge Residence for your stay and for taking your time to write us a review.
We are happy to learn that you had a great time during your stay with. Hope to see you again
