Ratings based on 14 Verified Reviews
4.5 Room cleanliness
5.0 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2023
There is a building site across the road from La Maison Hibiscus.
There are a lot of dogs in the immediate vicinity who bark noisily for extended periods.
The windows don't shut properly because the metal bars on the inside block the handles from being moved to the closed position.
The hot water tank is very small resulting in all but the briefest of showers running cold.
The air conditioning was ineffective, blowing warm air. Even when left on overnight it did not get within 5 degrees Celsius of the desired temperature. The owner refused to take any action to remedy this on the basis that no previous guests had complained about it. Worse still the owner came in every day just to turn the air conditioning off, leaving the room excessively hot, to try to save money. This is despite the literature in the room claiming that she is concerned for guest's comfort. I often lay on top of the bed with sweat pouring out of me unable to get to sleep because of the excessive temperature in the room until after midnight.
I used the same towel throughout my two week stay. The bed sheets were changed after ten days. The room was only cleaned on alternate days (even though it was entered every day to switch off the air conditioning).
The owner lost her spare set of keys to the room, so exposing my belongings to increased risk of theft. However, she waited two days before telling me. She then claimed to have change the locks, but a quick examination of the locks showed this was not true.
Comment from Hotel Management
16 Apr 2023 by La Maison Hibiscus , Hotel Management
Thank you Mr Terrence for your unfair review, full of lies. 1 firstly the aircondition worked perfectly. You just wanted to leave the aircon on 24 hours and not being in the room. I wonder if you do this in your own home. And yes it's to save wasted money and fuel which your cost if room does not cover 24 hours aircon. You should have chosen a 300 per night hotel then you could have abused the facilities.2. The hot water works perfectly. Don't you think other guests would have complained overytime if the water was continuously cold. Nothing was good enough for you. Its either to hot or too cold. If you were so hot a cold shower should have been refreshing to say the least. 3. Please do not make up false narratives. We cleaned your room every 2 days with a change of towel and change the bed linen every 4 days. However you were not as respectful towards others property coming into a room with wet diving shoes, leaving puddles of water everywhere. Considering you are so conscious about cleanliness.4. Furthermore your stay and presence proved very difficult for my staff due to your cold unfriendliness. It was indeed quite unpleasant that every one was reluctant to approach you with even a goodmorning.5. I do understand why you make up stories when i came to tell you about the keys the very next morning when we could not find our set. You should have mentioned you wanted to assist in the lock change to be sure it was changed as you are calling us a liar. The situation was indeed lacking in understanding and compassion. I do hope you take into consideration of the price you pay and attitude towards others giving you a genuine service by trying to be a little more approachable and friendly.I do hope you get to read our review as we were as much disappointed with your stay as you were.Wish you all the best in your future travelin Spreading the truth and kindness.La Maison hibiscus
by A verified traveler
Posted 27 Mar 2023
Host was arrived 20 minutes later when 2 guests were waiting to check in
by A verified traveler
One of the best options in Seychelles
Posted 25 Feb 2023 on HotelsWe can't recommend enough staying in Seychelles in one of Beryl's properties. She was incredibly hospitable, accommodating, with great communications throughout.
The apartment we stayed in was spotlessly clean, cleaned again every four days, and just a short downhill walk to the beach.
We lived in Seychelles in recent years, and so have more experience than some, and really think the rooms and apartments are wonderfully located and very good value.
To be clear, we didn't know Beryl before our stay but will keep in touch and hope to stay again before too long.
Perhaps especially if you've not been to Seychelles before, a stay here, especially so close to Beau Vallon beach with all it has to offer, is a great choice.
Comment from Hotel Management
16 Apr 2023 by La Maison hibiscus , Hotel Management
Thank Mr Stewart for your kind review. It was a pleasure to host you and your family. We look forward to welcome you again in the future.Best wishes to you.La maison hibiscus
by A verified traveler
Posted 15 Nov 2022 on Hotels
Convenient to a nice beach (15m) Bel Ombre is a large beach with at the end some beach chair available to rent - some goods restaurants and food trucks.
Nearby to the location is several small groceries stores.
Pleasant stay for fews days
Comment from Hotel Management
16 Nov 2022 by La Maison Hibiscus , Hotel Management
Dear Mrs FrancoiseThank you for your stay with us. We hope to welcome you anytime in the future. Best wishes for the end of year.Regards Beryl
by A verified traveler
Posted 8 Nov 2022
by A verified traveler
Really nice
Posted 28 Aug 2022 on HotelsReally nice stay. Everything was clean and fonctionnal and big big plus for the wifi.
Comment from Hotel Management
29 Aug 2022 by La Maison Hibiscus , Hotel Management
Thank you Gabriel for your stay. We are happy to hear you enjoyed our facilities. We look forward to welcome you in the near future. Best wishes. La Maison Hibiscus
by A verified traveler
Small scale hotel
Posted 31 Aug 2019 on HotelsWe arrived a little early for check in but they still allowed us to use the first floor as they have finished cleaning it. We had a welcome drink and a cold towel to help us cool down. Reception lady was very friendly. The pool was fairly clean. It's like a hotel but on a smaller scale (6 guest rooms only).
by A verified traveler
Large apartment 5 mins from beach
Posted 14 Mar 2019 on HotelsLarge apartment 5 minutes from Beau Vallon beach and about 10-15 minutes from the centre of Beau Vallon. Very clean with a large verandah/balcony. Well fitted out with cooking facilities and equipment. Attractive and pleasant. Helpful owner with whom we arranged an airport pickup and a trip to the ferry terminal. Some noise during the day from building work. However being out during the day did not affect us.
by A verified traveler
Posted 18 Aug 2024
Gute Appartmentanlage. Das Appartment wurde jedenTag gereinigt, die Handtücher alle zwei Tage gewechselt. Ansprechpartner immer erreichbar. Das Appartment war circa 150 m von der Hauptstraße entfernt und dadurch sehr ruhig. Gutes Preis- Leistungsverhältnis. Kann ich nur empfehlen.
by A verified traveler
Posted 15 Dec 2023 on Hotels
A good place to stay!
Very nice and clean rooms. Helpful and kind staff. We can really recommend this hotel! :)
