Ratings based on 32 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
They wouldn’t store our luggage while we were on our boat trip.
Comment from Hotel Management
27 Aug 2024 by Burak, Hotel Management
Dear Gayle,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Burak AydinGeneral Manager
by A verified traveler
Posted 7 Aug 2024
Amazing time
Comment from Hotel Management
27 Aug 2024 by Burak, Hotel Management
Dear Nelson,Greetings from JA Enchanted Waterfront.Thank you kindly for having selected our hotel during your stay in Seychelles and furthermore for your review.It is a pleasure to read how much you enjoyed your stay and we shall look forward to having the opportunity of hosting you again in the future.With kind regards,Burak AydinGeneral Manager
by A verified traveler
Posted 25 Apr 2024
comfortable stay....great location...close to the airport
Comment from Hotel Management
21 May 2024 by Burak, Hotel Management
Dear Helen,Greetings from JA Enchanted Waterfront. Thank you kindly for having selected our Hotel for your stay and furthermore for leaving such a great review.It was our pleasure to host you and we shall look forward to welcoming you back another time.Kind regards,Burak AydinGeneral Manager
by A verified traveler
Lovely hotel in Victoria
Posted 27 Feb 2024 on HotelsWe were contacted by Tania before arriving and she arranged transportation for us. Tania and Esther provided a friendly welcome and check-in and guide to the facilities and services. The room is very clean and quiet. Esther and Tania also provided excellent service in the restaurant.
Too bad they’re not open for dinner! However they recommended the excellent restaurant at L’escale Hotel next door.
Location is convenient, close to the airport and central Victoria.
Comment from Hotel Management
26 Jun 2024 by Burak, Hotel Management
Dear Alan,Greetings from JA Enchanted Waterfront.Thank you kindly for having selected our Resort as your holiday destination in Seychelles and furthermore for taking time to leave a review about your experience with us.It is a pleasure to hear how much you enjoyed our location, product and services. We will most certainly share with our team your kind words of appreciation.We do hope to welcome you back in the future and wish you all the very best from sunny Seychelles.With kind regards,Burak AydinGeneral Manager
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Burak, Hotel Management
Dear Kelly,Greetings from JA Enchanted Waterfront.Thank you kindly for having selected our Hotel as your holiday destination in Seychelles and furthermore for taking time to leave a review about your experience with us.We do hope to welcome you back in the future and wish you all the very best from sunny Seychelles.With kind regards,Burak AydinGeneral Manager
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Burak, Hotel Management
Dear Jonathan,Thank you kindly for your review of our HotelWe do hope to have the pleasure of welcoming you back in the future.Kind regards,Burak AydinGeneral Manager
by A verified traveler
Deceitful practice of charging for breakfast
Posted 3 Oct 2023 on HotelsThe hotel was nice. They were supposed to provide us with a boxed breakfast because their kitchen was only open from 0800 to 1000 and our flight was at 0930. We unfortunately had to miss the hot breakfast. We were promised a boxed breakfast and when we went to the front desk that morning the reception person told us that they forgot to pack our lunch. He refused to refund the portion for the breakfast. We were repeatedly told by Moses that we would have a breakfast ready. And there wasn’t. Nothing was open at the airport and therefore we haven’t eaten. My husband is diabetic and needed some fruit to start the day off. This was unacceptable. We booked this hotel because it offered breakfast included and it wasn’t.
Comment from Hotel Management
31 Oct 2023 by Burak, Hotel Management
Dear Leilah,We regret not having met your expectations and our poor delivery of promised service. We apologize for this and do hope to have the opportunity of being able host you again in the future.Kind regards,Burak AydinGeneral Manager
by A verified traveler
Posted 12 Jun 2023
Modern, large well appointed room with comfortable bed and pillows ensuing a great nights sleep. Big bathroom with large walk-in rainforest, tiled shower. Friendly, welcoming staff. Conveniently located. Loved our stay.
Comment from Hotel Management
12 Jul 2023 by Burak, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Burak Aydin General Manager
by A verified traveler
Wonderful stay in the Seychelles
Posted 6 May 2023 on HotelsThe hotel was beautiful! Everyone was so nice and accommodating, and made our stay special and memorable!
A special thank you to Tania and Moses, who were both so wonderful !!
I highly recommend this hotel!!
by A verified traveler
Posted 15 Apr 2023 on Hotels
