Ratings based on 627 Verified Reviews

4.2 out of 5
68% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Nov 2024
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3 out of 5
by A verified traveler from Belmopan

This traveler left a rating score only Posted 15 Oct 2024
3 out of 5
by A verified traveler

Posted 25 Sep 2024
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
3 out of 5
by A verified traveler from Chicago

This traveler left a rating score only Posted 20 Sep 2024
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Exelente spot
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Exelente spot
4 out of 5
by A verified traveler

Posted 15 Jul 2024 on Hotels
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024
5 out of 5
by A verified traveler

Great property in Mahahual!

Posted 24 Jun 2024 on Hotels
Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!