Ratings based on 6 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent
Posted 2 Jun 2024 on HotelsHotel was good and near to mkt and seevice and food was excellent. The overall experience was nice.
Comment from Hotel Management
4 Jun 2024 by Management- Hotel Pratap Heritage., Hotel Management
Dear Mr Jaswantsingh,Namaste!We thank you for sharing your valuable feedback in regards to your stay at our property. It was our pleasure to serve you and we are glad to know that we could impress you with the service and the delicious food served. We hope to see you soon again.Warm regards,Management- Hotel Pratap Heritage.
by A verified traveler
Posted 4 Apr 2024
My friend sent me link of this place. Super recommendation!
Cheap price good big room decent breakfast
All in all - Total value for money!👍
Comment from Hotel Management
5 Apr 2024 by Management- Hotel Pratap Heritage., Hotel Management
Dear Mr Bhavishya,Namaste!We appreciate your choice to stay with us and are thrilled to hear that you were comfortable. Also, we are glad to know that you will recommend our property to fellow travellers. We hope to welcome you back soon.Warm regards,Management- Hotel Pratap Heritage.
by A verified traveler
Posted 1 Apr 2024
I have been to this property before and it's nice to see that after soo many years also it's well maintained. They recently renovated it and you get a new hotel feeling. There's a games area and a big dining room. They give free cycles to guests for some time and then 50 rupees rent. Totally worth it. There's a big parking ground right opposite the hotel which is very convenient. Kids got warm milk at night so good staff 👍 overall worth the money!
Comment from Hotel Management
5 Apr 2024 by Management- Hotel Pratap Heritage, Hotel Management
Dear Mr Bhavishya,Namaste!We thank you for sharing your valuable feedback in regards to your stay at our property. We are glad to know that we could impress you with the facilities and amenities offered to you also we thank you for mentioning the hardworking staff. Hope you visit us soon again.Warm regards,Management- Hotel Pratap Heritage.
by A verified traveler
Posted 31 Mar 2024
Close to the market. Just a 5 minute walk. Easy access. Everyone was very helpful!
Table tennis room was fun!
Room was clean, bathroom is small but hygienic. Food options are limited but very tasty. Definitely recommend!
Parking is also available opposite hotel.
Comment from Hotel Management
1 Apr 2024 by Management- Pratap Heritage Hotel, Hotel Management
Dear Mr Little,Namaste!We are delighted to know that your stay was pleasant and also we are honoured to know that the facilities and amenities offered to you were as per your expectations. It's our constant endeavour to provide exceptional service, and we're delighted to see that reflected in your feedback. We appreciate your kind words and look forward to welcoming you back soon.Warm Regards,Management- Pratap Heritage Hotel
by A verified traveler
Family trip to mahabaleshwar
Posted 2 Jan 2023 on HotelsHotel rooms was nice and clean, staff was also ok.. they were keep asking for tips which was quite annoying.
Management was not good to handle customer, they were trying to convince to pay bill in cash so that they can save their taxes and ours as well..
Which was not expected from such a big hotels.
Overall stay was good..
Comment from Hotel Management
2 Aug 2023 by Pratap Heritage, Hotel Management
Dear Mr.Nitin,Namaste!!We thank you for patronizing us for your stay along with your family and are delighted to know that we were able to offer you a comfortable stay in our spacious and luxurious rooms. We appreciate you highlighting our USPs in your detailed review. It is our privilege to have been a part of your special celebration and we appreciate your comments on our luxurious property and hospitable team of professionals. We strive to ensure that our guests do not compromise on the experience and hence try going out of our way to provide standardized service.We eagerly await your return to us in the near future.Warm Regards,Management-Pratap Heritage
by A verified traveler
Hotel pratap heritage.
Posted 6 Oct 2021 on HotelsBed sheets were dirty,but they changed.
Side lamps broken, my wife cut her finger.
Shower curtain was black spotted with fungus, but changed.
Shower valve is broken, needed to hold with hand while taking shower.
Parking is horrible. Very limited space, entering car and driving out of parking needs high driving skill.
Overall, the location is very unpleasant, dirty.
But the hotel staff is really good, friendly, happy to talk to.
Comment from Hotel Management
7 Oct 2021 by Rashi, Hotel Management
Dear Guest,
We are happy to know that you were impressed by our hotel staff but disheartened to discover that you didn't like the parking, location and the issues you faced within the room. We apologize that we couldn't meet your expectations and would like to highlight that during the monsoon, due to extreme humidity there was an appearance of mould.
Please be assured that we have addressed the issue highlighted by you and hope you stay with us in the near future and allow us to change your experience with us into a positive one.
Warm Regards,
Management- Hotel Pratap Heritage.
