Ratings based on 206 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from leighton buzzard
Posted 18 Aug 2024
Overall good experience.
Nice and friendly staf
by A verified traveler
Posted 9 Aug 2024 on Hotels
Awesome stay in the heart of Tuscany. Great place, super cozy and clean. One of the best resorts we’ve been to
by A verified traveler
Cleaning issues
Posted 8 Aug 2024 on HotelsThey didnt clean the room, food was ok, but not to the standard you would expect in a ordinary tuscany restaurant, so i would not reccomend half board and most of all take your own toilet rolls as the second day no one come to clean the room even if like me di reserved a standard accomodation through this website and no mentions to not providing cleaning services.
by A verified traveler
Posted 21 Jul 2024
We were travelling with a little baby, and so were the majority of the other guests. The apartment was comfy and the views are great. We had a cold welcome, reception staff so so. Half board is very practical but food is not the best. The property is on a slope so you might have to walk up hill to get to/from pool and restaurant area. All things considered it was ok.
by A verified traveler
Fabulous
Posted 19 Sep 2023 on HotelsWe only stayed one night whilst travelling, but really wish we could have stayed longer. It’s a fabulous resort in the hills of Tuscany very peaceful. Beautifully kept, very clean and the food was excellent. Would highly recommend staying here.
Comment from Hotel Management
21 Sep 2023 by Hotel Manager Borgo Magliano, Hotel Management
kind gentlemen we are very pleased to have lived up to your expectations during your quick stop with us; we therefore hope to see you again on a future occasion for a few more days to reconfirm the trust you have placed in us.
by A verified traveler
Posted 27 Jul 2023
The chalets at this property are clean and well kept but very basic with dated dark furniture making them feel a bit dark and depressing. The staff are welcoming and friendly. The restaurant does a buffet dinner and breakfast and the food was absolutely terrible. We couldn’t even eat it and had to go in search of food elsewhere. There is nothing around and we had to drive a long way to find restaurants plus we are from England and have limited Italian and they don’t speak other Languages in this area plus limited phone signal for translate so we found it hard.
Comment from Hotel Management
28 Jul 2023 by Direzione Borgo Magliano, Hotel Management
kind guestthank you for leaving your impressions of your stay with us. We are sorry to read that our preparations were not to your liking, having communicated this beforehand we would have been able to understand where it would have been possible to intervene to meet your tastes; the front office is always available to give suggestions, in English, on restaurants and places of interest, to facilitate your stay in Maremma. We look forward to having you back as our guests to best meet your needs
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
29 Jul 2023 by Direzione Borgo Magliano, Hotel Management
dear guestwe thank you for giving us a high score, for us it means that we have met and satisfied your needs.see you soon
by A verified traveler
Posted 5 Jul 2023
Amazing panorama.
Room was big, although extremely austere.
Staff members are kind, but most of them are inexperienced.
Poor options for lunch, just few sandwiches and drinks.
Comment from Hotel Management
9 Jul 2023 by Direzione Borgo Magliano, Hotel Management
Good evening Thank you for appreciating the location of our resort; some of our staff members are first-time, we also have a duty to train future professionals in the tourism/hotel industry, who among us in the beginning was not?our café offers a simple menu of sandwiches, toast and salads, and on request also pasta and/or rice salads; unfortunately, until now there was not enough demand to expand the offer.we hope to have you back as our guests
by A verified traveler
Posted 7 May 2023
There was no public transportation to reach the place.
But overall, it was great in terms of the place and staff.
Comment from Hotel Management
9 May 2023 by Hotel Manager Borgo Magliano, Hotel Management
Good morning Sirsour hotel is really located in a very suggestive place, away from the chaos; Public transport in Magliano is limited, which is why so many of our guests arrive by car, even by rental, to then independently plan trips to the surrounding places. We are happy to have contributed with our presence to make your stay here pleasant. See you soon
by A verified traveler
Posted 16 Aug 2022
