Ratings based on 301 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Concord
Posted 4 Nov 2024
First, the room was exceptionally clean, the beds were very comfortable and the staff was extremely friendly. My only issues were that the room and areas around the outside of the hotel are in need of some refurbishment. Cabinets, doors, carpet, the parking and breezeway area all show plenty of wear. Also, when we first arrived, the room had a very strong Indian spicy incense smell. It was so strong we bought some Fabreeze to combat it. After spraying Fabreeze that evening and the next morning, it was fine. Finally, there seemed to be some families and workmen living in some of the rooms at least semi-permanently. Maybe this is because of the resent Hurricane. But you could tell some of the vehicles in the lot had been sitting for a long time and we saw some kids get off a school bus and go into a room. They were not the children of the owners. Anyway, a mostly pleasant stay. But room for improvement too.
by A verified traveler
Posted 2 Oct 2024
Very easy access and convenient
by A verified traveler
Posted 16 Sep 2024
Was perfect for the price. Will definitely be back
by A verified traveler
Posted 8 Sep 2024
Everything was fine
Comment from Hotel Management
9 Sep 2024 by Perry, Hotel Management
Dear Chris,Thanks for your feedback. We are committed for continuous improvement and provide the most comfortable stay to our esteemed guests.Looking forward to serve you soon.Thank you.Travelowes Motel
by A verified traveler
Posted 26 Aug 2024
Great
Comment from Hotel Management
9 Sep 2024 by Perry, Hotel Management
Dear Steven,Thanks for your feedback. We are committed for continuous improvement and provide the most comfortable stay to our esteemed guests.Looking forward to serve you soon at this lovely location.Thank you.Travelowes Motel
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Perry, Hotel Management
Dear Erika,Thanks for your feedback. We are committed for continuous improvement and provide the most comfortable stay to our esteemed guests.Looking forward to serve you soon at this lovely location.Thank you.Travelowes Motel
by A verified traveler
Hiking trip
Posted 17 Aug 2024 on HotelsVery friendly check in, clean and spacious room, comfortable bed.
Comment from Hotel Management
9 Sep 2024 by Perry, Hotel Management
Dear Kevin,Thanks for your feedback. We are committed for continuous improvement and provide the most comfortable stay to our esteemed guests.Looking forward to serve you soon at this lovely location.Thank you.Travelowes Motel
by A verified traveler
Posted 12 Aug 2024
The staff was pleasant. check in was easy .we had a upstairs room by the highway so the traffic noise was noticeable but not terrible. The room was clean it was stated to be no smoking room but you could smell faint tobacco smoke on entry but after a few minutes it was not noticeable. The bed was comfortable. It had everything I needed for my stay . I would definitely stay here again . There had been a lot of new recent improvements
Comment from Hotel Management
12 Aug 2024 by Travelowes Motel, Hotel Management
Dear Barbara,Thank you for taking the time to leave us a four-star review. We’re glad to know that you had an overall positive experience with us. Your feedback is valuable, and we’re always striving to improve. We will inform our staff about your experience and look into what we could do from our end to provide you an even better experience next time. Thank you once again for sharing your experience and we look forward to welcoming you back.
by A verified traveler
GREAT place to stay
Posted 11 Aug 2024 on HotelsThis has become our FAVORITE place to stay in Maggie Valley! The owners are so so friendly. The rooms are not HUGE but they are comfortable and functional. Most importantly, they are CLEAN! There is no built up dirt along the edges of the furniture or base of the walls. The owner is in the process of updating and renovating the rooms, one by one. The location is quiet and safe and the pool is kept clean. The rocking chairs on the front stoop outside each room are one of the most relaxing amenities. The owners talk to the guests to ensure they are happy with their stay.
Comment from Hotel Management
12 Aug 2024 by Travelowes Motel, Hotel Management
Dear Coleen,Your continued support and the kind words you’ve shared in this review mean the world to us! We’re truly honored to have you as a valued customer. Thank you for staying with us again and for taking the time to leave such positive feedback once again. We can’t wait to welcome you back!
by A verified traveler
Maggie Valley Motel
Posted 8 Aug 2024 on HotelsProbably the best customer service I’ve ever experienced in a motel. We had car trouble and so can’t count how many times they checked on us and said to let them know if we needed anything. Would definitely recommend this place. My only issue was something in the room caused my allergies to flare, which caused me to have trouble sleeping. I spent most of the day outside both days, but as soon as I went in the room it started again.
Comment from Hotel Management
12 Aug 2024 by Travelowes Motel, Hotel Management
Dear Sarah,Thank you for your kind words! We’re delighted to hear you enjoyed our staff's service. We are sad to hear about your allergies and that we were not able to assist you. Your input helps us improve, we’ll inform our staff regarding the same and look into possibilities of what can be done from our end. We hope to have the chance to serve you even better next time. Thank you!
