Ratings based on 126 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Our cottage is very cozy and clean. I am very pleased with my stay
by A verified traveler
Posted 2 Feb 2024
The cabin was cozy and comfortable. Very well supplied with all the comforts of home
The creek is beautiful
by A verified traveler
Posted 10 Nov 2023 on Orbitz
Didn't get a confirmation until 4pm on day of checkin and didn't screwed me out of money very unfair very very unprofessional!!!!!
Comment from Hotel Management
21 Nov 2023 by Smoky, Hotel Management
Hi, We do send out confirmations as soon as we see the reservation. Sometimes it will go to customers junk email. We apologize for the inconvenience.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
21 Nov 2023 by Smoky, Hotel Management
Thank You!
by A verified traveler
Posted 2 Oct 2023
This property was NOTHING like it was pictured. It was a delapidated camper that had been made to look like a cabin with wood exterior. It smelled of pet urine and moth balls and was less than 3 feet from the next cabin. No grass or yard.
Comment from Hotel Management
21 Nov 2023 by Smoky, Hotel Management
We apologize that you did not like your experience here. We do strive to make our customers happy.
by A verified traveler from Breaux Bridge
Posted 30 Jul 2023
by A verified traveler
Posted 30 Jul 2023 on Orbitz
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 16 Jul 2023
by A verified traveler
Posted 4 Jun 2023 on Travelocity
Arrived late. No place to check in.
Called and only got voice mail.
Could not find the cabin.
Comment from Hotel Management
7 Jun 2023 by Terri, Hotel Management
Hi, John apologizes for this incident. I am in the process of investigating what happened. My booking engines close at 6pm every day and reservation are by phone only after 6pm. I am not sure how the booking engine allowed you to book after 6pm. We do not have a on site office. I do check for any reservation at 6pm to follow thru with check in procedure and you were not on the booking engine. I am working on fixing this problem with the company that allowed this reservation. Once again I apologize for your inconvenience but please realize this incident was an over sight with the booking companies. Thank you for choosing Smoky View and I am septhantic for the situation you ended up in.
