Ratings based on 967 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Carla, Hotel Management
Thank you for your review. We are happy you enjoyed your stay with us and hope to see you again.
by A verified traveler
Posted 8 Oct 2024
It would have been better if the hurricane hadn't hit and knocked out the internet, tv and phone service. Also only 1-3 restaurants were open part time.
Comment from Hotel Management
11 Oct 2024 by Mike Patel, Hotel Management
Our area has never seen this kind of storm or devastation from flooding like we received. Much of our area is gone and still has no power, water, cell service or internet. It was not expected or wanted by anyone in this area. Especially the ones that lost homes and even lives.
by A verified traveler
Posted 23 Sep 2024
Great location great hotel
Comment from Hotel Management
24 Sep 2024 by Mike Patel, Hotel Management
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Sep 2024
Clean
Comment from Hotel Management
16 Sep 2024 by Mike Patel, Hotel Management
Thank you for noting the cleanliness of our hotel. We take pride in maintaining our property and rooms.
by A verified traveler
Posted 14 Sep 2024
We had a great stay! Everyone was very friendly and the room was clean.
Comment from Hotel Management
16 Sep 2024 by Mike Patel, Hotel Management
"Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us.
by A verified traveler
Posted 16 Aug 2024
.
Comment from Hotel Management
19 Aug 2024 by Mike Patel, Hotel Management
Thank you so much for the rating! We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Aug 2024
Great place to stay, rooms are nicely renovated!
Most comfortable bed!
Comment from Hotel Management
12 Aug 2024 by Mike Patel, Hotel Management
Thank you for your feedback on the comfort of our rooms! We’re glad you found it to your liking and appreciate your kind words.
by A verified traveler
Posted 10 Aug 2024
Very close to a lot of dining options. Easy to find parking, and very safe
Comment from Hotel Management
12 Aug 2024 by Mike Patel, Hotel Management
Thank you for your positive review! We’re thrilled to know you had such a great experience and appreciate your feedback. We hope to have the pleasure of welcoming you back in the near future.
by A verified traveler from Kingsport
Posted 6 Aug 2024
It was walking distance from the event grounds. It was quiet and clean.
Comment from Hotel Management
12 Aug 2024 by Mike Patel, Hotel Management
Thank you for your review! We’re glad it suited your needs and made your stay more enjoyable. We hope to welcome you back soon!
by A verified traveler
Posted 5 Aug 2024
Great customer service
Comment from Hotel Management
13 Aug 2024 by Mike Patel, Hotel Management
Thank you for your review! We’re so happy to hear our team have you good service. We hope to see you again!
