Ratings based on 102 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Management, Hotel Management
The last few weeks have been challenging for us and especially surrounding areas. Thank you so much for your review during these challenging times. Always puts a smile on our face to know someone was happy with their stay!
by A verified traveler
Posted 29 Jul 2024
Great place to stay with friendly helpful staff
Comment from Hotel Management
29 Jul 2024 by Management, Hotel Management
Thank you so much for the Great review! We are so excited you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 21 Jul 2024
It was a nice place
Comment from Hotel Management
27 Jul 2024 by Management, Hotel Management
Thank you for your review and thank you for choosing to stay with us. Hope to see you again in the future
by A verified traveler
Posted 12 Jul 2024 on Travelocity
Nice folks
Comment from Hotel Management
12 Jul 2024 by Management, Hotel Management
Thank you so much for such a Wonderful review! And Thank You for choosing the Clarketon Motel! We hope you will come stay will us again soon.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Management, Hotel Management
Thank you for such a Wonderful review Makes us happy to know you were happy! We hope you will come see us again. And Thank You for choosing the Clarketon Motel
by A verified traveler
Posted 6 Jul 2024
If you like old fashion style, this is it...
Friendly folks that works there....
The only thing they need to update is their wi-fi...gotta go outside to get any signal...lol....
Comment from Hotel Management
8 Jul 2024 by Management, Hotel Management
We have so been trying to work with the internet provider to improve wifi Some room get it inside some do not It's been a frustration battle but has improved some Thank you so much for your feedback and for choosing the Clarketon Motel We hope to see you again in the future
by A verified traveler
Posted 27 Jun 2024
This property is clean,quiet and comfortable. The staff are very friendly and helpful. Close to most everything Maggie Valley offers,whats not to like!
Comment from Hotel Management
27 Jun 2024 by Management, Hotel Management
Thank you so much for such a Wonderful review and Thank you for choosing the Clarketon Motel!
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
8 Jul 2024 by Management, Hotel Management
Thank you for choosing the Clarketon Motel and Thank you for your feedback Hope to see you again in the future
by A verified traveler
Great Staff & Super Clean - Horrible Internet & TV
Posted 30 Oct 2023 on HotelsWe enjoyed the room that had a comfy bed and was super clean. The appointments were simple and adequate. The staff was very nice and enjoyable to speak with. They have chairs outside each of the rooms where it seemed most guests chose to spend some time enjoying the evening out there, being social. We enjoyed that.
The not so good, was internet/Wi-Fi and the TV. T-Mobile has virtually no signal at this location so for us to map out our next day's plans, getting onto the motel's Wi-Fi was important. Nothing in room 3 and very hit and miss service when stepping outside. It got no better at any point between our room and the office. What little I did get, while standing in the parking lot, was super slow, lacked sufficient connections, constantly disconnected and used very outdated security. I got better signal from the neighboring motel, across the street restaurant and cars driving by on the main avenue. There simply is no excuse for Wi-Fi being that bad and that outdated it this type of business. The world series was on and the TV cut out and needed to be switched off and on several times during the game.
Finding good service and a team that does quality work is the hard part and they got that right. Having functional internet and tv is the easy part, but that part they didn't get right.
by A verified traveler
Not the same
Posted 7 Oct 2023 on HotelsWe have stayed here in the past just not the same, bathroom flooring needs replacing, ceiling falling down, air conditioner not working.