Ratings based on 442 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Oct 2024
Need new towels.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
1 out of 5
by A verified traveler

Posted 26 Sep 2024
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Liked the hotel. Would stay at again
5 out of 5
by A verified traveler

Posted 12 Sep 2024
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
5 out of 5
by A verified traveler

Posted 29 Aug 2024
I loved that it was pet friendly and that staff were so nice. We will return soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024
4 out of 5
by A verified traveler

Posted 8 Jul 2024
Well maintained and clean