Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Nice place, nice people
Comment from Hotel Management
24 Nov 2024 by Ben, Hotel Management
Thank you for your great review of the hotel and team! We are happy to hear that you enjoyed your stay and hope to see you again when visiting the area.
by A verified traveler
Posted 17 Nov 2024
The best moderately-priced hotel in Maggie Valley.
Comment from Hotel Management
17 Nov 2024 by Tianna, Hotel Management
Thank you so much for the review!! We really appreciate you and enjoyed you staying with us! We hope to see you again soon!
by A verified traveler
Posted 10 Nov 2024
It was good
Comment from Hotel Management
12 Nov 2024 by Tianna, Hotel Management
Than k you so much for the review!!! We hope to see you again soon!!
by A verified traveler
Posted 5 Nov 2024
I do wish it had an indoor pool but we really enjoyed the safe and comfortable feeling of the property. Everyone was nice and helpful, we will consider staying there again if we are in the area.
Comment from Hotel Management
6 Nov 2024 by Ben, Hotel Management
Thank you for the review! Please stay with us again.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Ben, Hotel Management
Thanks for the review! Please provide more details on your stay with us. This will help us improve our service.
by A verified traveler
Posted 17 Oct 2024
Super nice staff.
Comment from Hotel Management
18 Oct 2024 by Ben, Hotel Management
Thanks for your review!! Please stay with us again.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Tianna, Hotel Management
Thanks for the review!
by A verified traveler
Posted 1 Oct 2024
The breakfast options were very good and the woman working the front desk and the breakfast area was very efficient, knowledgeable and helpful. One of the best we have ever experienced in that position.
Comment from Hotel Management
3 Oct 2024 by Ben, Hotel Management
Thank you for your review!! Please stay with us again.
by A verified traveler
Posted 25 Sep 2024
Enjoyed the free breakfast. The woman working the front desk in the mornings was very helpful, knowledgeable and efficient.
Comment from Hotel Management
26 Sep 2024 by Tianna, Hotel Management
Thank you so much!!! We appreciate you and we hope to see you again soon!!
by A verified traveler
Posted 24 Sep 2024
It was ok, I was expecting something a little better since it was Best Western
Comment from Hotel Management
25 Sep 2024 by Tianna, Hotel Management
Thank you for the review! We try our best and work really hard on improving and making guest happy, so we hope to see you again!
