Ratings based on 621 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
The pool and sauna was a great relaxation place after a long drive, loved the barside dinner option after late check in and the breakfast was delicious if a tad expensive.
Comment from Hotel Management
21 Oct 2024 by Your Team from Magdeburg, Hotel Management
Dear Katkika,thanks for your nice feedback
by A verified traveler
Posted 7 Sep 2024
Not very clean
Comment from Hotel Management
9 Sep 2024 by ME, Hotel Management
Danke
by A verified traveler
Posted 21 Aug 2024
The room was stiflingly hot even with the fan on full. I wish I’d checked whether the rooms were air conditioned. The receptionist was great-friendly, helpful, pragmatic. The breakfast was good but there was some horrible drilling going on in the adjacent room which challenged the peace of the breakfast meeting I had been waiting on with an old friend. The management could have paused this work until breakfast was over
Comment from Hotel Management
3 Sep 2024 by ME, Hotel Management
Vielen Dank für das Feedback.
by A verified traveler
A hotel which ticked all the boxes
Posted 14 Jul 2024 on HotelsPlay pool and sauna. Short walk to tram stop into city centre ( tram 1 or 10) Last tram back 22.54 (dependent which tram stop)
Complimentary drink a welcome gesture.
Comment from Hotel Management
15 Jul 2024 by ME, Hotel Management
1000 Dank für das MEGA Feedback lieber Brian. :-) Wir freuen uns riesig darüber. Wir hoffen auf eine Wiederholung. Bis bald bei uns. Ihr Hotelteam.
by A verified traveler
Posted 24 Jun 2024 on Hotels
The pool has very long hours (7AM to 10PM) which was a pleasant surprise.
Staff were helpful and friendly.
Room was ready early and as promised.
Very good value for money.
Comment from Hotel Management
9 Jul 2024 by Direktion, Hotel Management
Vielen Dank für Ihre Bewertung. Kommen Sie gern wieder zu uns nach Magdeburg. Bis bald.
by A verified traveler
Posted 6 Jun 2024
Parking was challenging.when hotel is full may have to pay 15 euros a night or up to 500 meters away. Bar/ restaurant nice. Pool area fair.
Comment from Hotel Management
9 Jul 2024 by Direktion, Hotel Management
Vielen Dank für Ihre Bewertung. Kommen Sie gern wieder zu uns nach Magdeburg. Bis bald.
by A verified traveler
Posted 23 Apr 2024
Booked this hotel last min while away working, I arrived late, had a good night sleep and breakfast in the morning. Any staff I engaged with were keen to help.
Comment from Hotel Management
10 Jul 2024 by Direktion, Hotel Management
Vielen Dank für das Feedback. Wir freuen uns sehr darüber. Hoffentlich bis zum nächsten Mal bei uns in Magdeburg. Ihr Hotelteam.
by A verified traveler
Supercalifragilisticexpialidocious
Posted 5 Jul 2023 on HotelsEverything was what we expected. Comfy, clean and great breakfast to send us on our way.
by A verified traveler
Horrible to working staff
Posted 3 Jul 2023 on HotelsLong check in, not the lady’s fault, she was very nice. So many people waiting.
The bar is almost unattended always, again very lovely friendly lady. But she was covering the bar and restaurant.
Restaurant, far to expensive and no choices. Buffet only. Breakfast so expensive for so little.
Check out was with another friendly lady, but people just fed up with queuing and just left key cards and left.
Not enough staff here at all. Big problems. But the staff there was running around everywhere. I wanted to complain but didn’t have the heart while watching them work so hard to keep everyone happy. Shame on you management and owners. Find another hotel people.
Keith
by A verified traveler
Posted 20 Nov 2022 on Hotels
