Ratings based on 609 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great stay!
Posted 6 Oct 2024 on HotelsIt was such a nice hotel! Everyone was friendly and it was clean.
Comment from Hotel Management
6 Oct 2024 by Guest Experience Team, Hotel Management
Dear Mrs. Karina,Thank you for your kind words and fot taking the time to share your experience with us.We are delighted to hear that our team is service culture contributed to a memorable room experience, ensuring cleanliness and comfort throughout your visit. Our staff is dedicated to providing a warm and welcoming atmosphere, and it is heartwarming to know that this resonated with you. We are also pleased that you enjoyed the hotel's condition, reflecting our commitment to maintaining a high standard of quality.It would be a pleasure to welcome you back. Best wishes,Guest Experience Team
by A verified traveler
Posted 1 Oct 2024 on Hotels
by A verified traveler from Temecula
Posted 4 Sep 2024
Everything was perfect! The hotel is in a convenient and beautiful location. The half board was worth it!
Comment from Hotel Management
4 Sep 2024 by Guest Experience Team, Hotel Management
Dear Sumer,Thank you very much for this kind review.We are delighted to hear that our strategic location and the overall beauty of the destination contributed to an unforgettable holiday experience for you. It is wonderful to know that our half board offering met your expectations, providing a delightful array of gastronomic experiences. Ensuring our guests enjoy the cleanliness and condition of our accommodations is a top priority, and we're thrilled that this reflected positively in your room experience.We look forward to seeing you again soon.Best regards,Guest Experience Team
by A verified traveler from Dublin
Posted 26 Aug 2024
The hotel and grounds are nice, many of the staff are nice, and the food at the hotel is good. However, unfortunately, the hotel next door plays extremely loud rave/dance "music" for 12 hours a day, every day/night. So loud you can feel the vibrations constantly, and you can't have a conversation or even hear the TV on full volume! It's like being in a nightclub. If you like that type of thing - great, but if you are looking for something more quiet and relaxing - I'd consider another area.
Comment from Hotel Management
28 Aug 2024 by Guest Experience Team, Hotel Management
Dear Mr. Karl,First of all, we woul like to thank you for sharing your experience with us.We are delighted to hear that the quality of our staff and the culinary delights at our hotel met your expectations. Our commitment to service culture is reflected in the efforts of our team, and we take pride in offering gastronomic experiences that please our guests. It's wonderful that you enjoyed these aspects of your stay.On the other hand, we regret to hear that the external noise impacted your room experience. While we strive to ensure a tranquil environment within our resort, the vibrancy of our surrounding area can sometimes present a challenge.We appreciate your understanding that these external factors are beyond our direct control.We hope we will have the opportunity to see you again in the future.Best regards,Guest Experience Team
by A verified traveler
Posted 18 Aug 2024
The air conditioning wasn’t great.
Comment from Hotel Management
19 Aug 2024 by Guest Experience Team, Hotel Management
Dear Sir, Thank you for sharing your experience with us.Your comfort is very important to us, and we are sorry to hear of the issues which you had with the air conditioning system. Please do not hesitate to let us know of such concerns while onsite so that we can find a suitable solution.We hope we will have the opportunity to see you again in the future. Best regards,Guest Experience Team
by A verified traveler
Posted 9 Aug 2024
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Posted 31 Jul 2024
by A verified traveler
Posted 22 Jul 2024
beautiful room - view - service - breakfast - next to some great wild beaches
Comment from Hotel Management
23 Jul 2024 by Guest Experience Team, Hotel Management
Dear Guest, Thank you for this great review.We're delighted to know that the room and its view contributed to a beautiful room experience for you. It's wonderful to hear that our service culture met your expectations and that our breakfast offerings provided a great start to your day. Your enjoyment of the nearby wild beaches is exactly the kind of memorable experience we love to offer our guests. We look forward to welcoming you back soon. Kind regards,Guest Experience Team
by A verified traveler
Posted 13 Jul 2024
