Ratings based on 616 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Macungie
Posted 20 Oct 2024
We had a great stay! We especially enjoyed the easy beach access and the great Level services. In addition, both Tatyana on the Level floor and Jonathan at the front desk helped to make our stay excellent with incredible personalized service.
Comment from Hotel Management
22 Oct 2024 by Guest Experience Team, Hotel Management
Dear Scott,First of all, we are very pleased that you have chosen Meliã Calviá Beach to spend your holidays in Mallorca as well as for taking the time to send us your valuable feedback on your recent experience in our hotel.We're thrilled to hear that you had an enjoyable experience with us, particularly with our direct beach access and the exclusive The Level services. It's wonderful to know that Tatyana on The Level floor and Jonathan at the front desk provided you with exceptional personalized service, embodying our commitment to a strong service culture. Your remarks on room cleanliness, hotel condition, and room amenities reflect our dedication to providing an outstanding room experience for all our guests.We look forward to seeing you again soon.Best regards, Guest Experience Team
by A verified traveler
Posted 19 Oct 2024
by A verified traveler from Guatemala
Posted 30 Sep 2024
Perfect hotel for summer vacation, fully equipped with 2 pools, spa and good breakfast. Beach views are great also.
Comment from Hotel Management
2 Oct 2024 by Guest Experience Team, Hotel Management
Dear Elias,First of all, we would like to thank you for your preference in selecting Meliã Calviá Beach to spend your holidays as well as for taking the time to send us your valuable feedback on your recent experience in our hotel. We're thrilled to hear that the panoramic beach views added a special touch to your stay, and that you found our facilities, including the two pools and YHI Spa, to be fully equipped for a relaxing summer vacation. It's also wonderful to know that our gastronomic experiences, starting with a good breakfast, met your expectations.We take pride in our commitment to service culture and strive to ensure that every guest enjoys a memorable room experience. Your positive remarks about room cleanliness, hotel condition, and service are truly appreciated, as they reflect the high standards we aim to maintain.We look forward to seeing you again soon.Best regards,Guest Experience Team
by A verified traveler
Posted 12 Sep 2024
Parking was also free and easy to park.
Comment from Hotel Management
13 Sep 2024 by Guest Experience Team, Hotel Management
Dear Madam,Thank you for sharing your experience with us.It is a pleasure to know that your stay was pleasant and you found our parking convenient for your requirements.It would be a pleasure to welcome you back.Best wishes,Guest Experience Team
by A verified traveler
Posted 12 Sep 2024
Everything was good about the property except you need to pay for the beach chairs which is 10 Euros and 3 Euros for the umbrellas and the company which charges you at the beach is quite nasty and rude when you asked him why should we pay for the chairs and got angry and used bad words!
That was quite a bad taste in my mouth!
But staff were quite quick, helpful and friendly I give the staff 10 stars!
Comment from Hotel Management
13 Sep 2024 by Guest Experience Team, Hotel Management
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are thrilled to hear that you had an enjoyable time with us.Your kind remarks are a reward and an incentive for our team members to continue with their efforts to uphold our high standardsWe have taken note of your comments about the sun loungers and umbrellas and we assure you that we will report them to the appropriate department. The entire team really hope we can welcome you back on a future occasion.Kindest regards, Guest Experience Team
by A verified traveler from Rio de Janeiro
Posted 11 Sep 2024
Staying here is like visiting the paradise. We love !
Comment from Hotel Management
12 Sep 2024 by Guest Experience Team, Hotel Management
Dear Madam,First of all we would like to thank you for choosing Meliá Calviá Beach for your stay in Mallorca and for sharing your experience with us. We're thrilled to hear you describe your stay as a visit to paradise, emphasizing the cleanliness of our rooms and the overall excellent condition of our hotel. Your appreciation for our dedicated service culture fills us with pride, and we're delighted that our amenities contributed to your delightful room experience. It would be a pleasure to welcome you back. Best regards,Guest Experience Team
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024
by A verified traveler
Posted 9 Aug 2024
The staff and service is excellent! Check out and check in excellent. The Level is worth it. Staff work hard and are very accomodating and helpful. They responded to every issue rapidly. Canadians with families must visit. Excellent hotel for families!
Comment from Hotel Management
11 Aug 2024 by Guest Experience Team, Hotel Management
Dear guest,First of all, we would like to thank you for choosing Melia Calvia Beach for your stay. We would also like to express our gratitude for taking the time to share your experience with us. We are delighted to hear that our staff's dedication to service culture had such a positive impact on your experience, and it is wonderful to know that you found The Level to be such a pleasant space during your stay.We look forward to welcoming you back.Thank you very much,Best regards,Guest Experience Team
by A verified traveler
Posted 3 Aug 2024
Excelente servicio me hicieron sentir como en casa gracias
Comment from Hotel Management
4 Aug 2024 by Manager, Hotel Management
Estimado Sr. Javier,Muchas gracias por compartir su experiencia con nosotros.Nos llena de alegría saber que nuestro servicio le hizo sentir como en casa, es un reflejo de nuestra cultura de servicio. La limpieza, el estado del hotel, las comodidades de la habitación y el servicio que menciona son aspectos que nos esforzamos por cuidar para ofrecer una experiencia de habitación excepcional. Cada detalle, desde las vistas espectaculares hasta las experiencias gastronómicas en nuestro Cape Nao Beach Club & Restaurant y los tratamientos en el YHI Spa, están pensados para el bienestar de nuestros huéspedes.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Guest Experience Team
