Ratings based on 65 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Peaceful and tidy
Posted 2 Feb 2024 on HotelsNeed english speaking and understanding staff. Housekeeping great. Too far from town .beautiful setting .no nightlife or bar .
by A verified traveler
Posted 23 Nov 2022 on Hotels
by A verified traveler
Posted 9 Apr 2022 on Hotels
by A verified traveler
Posted 31 Mar 2022 on Hotels
by A verified traveler
Excellent in every sense except far from town
Posted 31 Mar 2022 on HotelsExcellent facilities, WiFi, services and room. Very cheap rate for the things one is getting. Only problem is far walk to main road and out of town. Need own transport or be prepared to spend some money on Grab service.
by A verified traveler
Posted 27 Jan 2020
Huge, elegant, quiet neighborhood, extensive athletic facilities.
Comment from Hotel Management
31 Jan 2020 by Nan, Hotel Management
Dear Mr. Anonymous,
We would like to thank you for spending your time writing at our booking.com review page to share your good experience following your recent stay at The Imperial Chiang Mai Resort & Sports Club . All feedbacks are very important to us as they do assist us in our continuous efforts in improving our facilities and services.
Thank you and Kind Regards,
Ms. Nantana Jaroensuk
Hotel Manager
by A verified traveler
Posted 15 Jan 2020 on Hotels
We had the most beautiful relaxing time. The staff was amazing and so was the pool . The room was lovely as well
Comment from Hotel Management
27 Jan 2020 by Nan, Hotel Management
Dear Mr.Babete,
We would like to thank you for spending your time writing at our booking.com review page to share your experience following your recent stay at The Imperial Chiang Mai Resort & Sports Club . All feedbacks are very important to us as they do assist us in our continuous efforts in improving our facilities and services.
Thank you and Kind Regards,
Ms. Nantana Jaroensuk
Hotel Manager
by A verified traveler
Posted 20 Dec 2019 on Hotels
The resort is a bit old. The service is good. The pool is great, though the water is too cold for swimming. The environment is quiet except on the 1st Fri night, the music from outside was extremely loud. My room's air conditioner was noisy, too. Considering the low price, I shall not complain.
Comment from Hotel Management
31 Jan 2020 by Nan, Hotel Management
Dear Mr.Anonymous,
We would like to thank you for spending your time writing at our booking.com review page to share your experience following your recent stay at The Imperial Chiang Mai Resort & Sports Club . All feedbacks are very important to us as they do assist us in our continuous efforts in improving our facilities and services.
Thank you and Kind Regards,
Ms. Nantana Jaroensuk
Hotel Manager
by A verified traveler
Got ripped off on the Breakfast charged !
Posted 26 Nov 2019 on HotelsNot happy with the lack of a safe and restricted view with a few bugs flying into the room that was tatty ! To be charged on my room booked for two people + for a breakfast not included when I paid extra specially for my mums separate room for 2people+ was insulting especially as I made+a point of this site not differentiating between one or more people staying in a room just with or without breakfast included ! Food was adequate unless ordered in room when it was warm by the time it arrived ! Restaurant had no air con or fans with Mosis around ! Pool restricted towels !Its a long way out of town on a gridlocked road !
by A verified traveler
Posted 30 May 2019 on Hotels
