Ratings based on 32 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Excellent customer service. Very good breakfast options.
Comment from Hotel Management
26 Oct 2024 by Genaral Manager, Hotel Management
Dear Mr. Sebastian,Greetings from Amika Hotel Madurai !Thank you for taking the time to leave a review of your recent experience with us.We appreciate your feedback and are thrilled to hear that you rated us 4 out of 5.We strive to provide our guests with the highest level of service, and your insights are invaluable in helping us improve. If you have any specific suggestions or concerns that prevented you from giving a perfect score, we would love to hear them.We hope to welcome you back in the future and provide you with an even better experience.Best regards,S Paul AthisayarajGeneral Manager
by A verified traveler
Posted 11 Jun 2024
Room bedsheets didn’t changed
Quality and cleanliness is not up to standard as they charge high price
Comment from Hotel Management
30 Jun 2024 by Mr. Paul Athisiya Raj - General Manager., Hotel Management
Dear Valued Guest ,Thank you for taking the time to post your review on your visit to Amika Hotel Madurai.I would like to extend my sincerest apologies in regards to your experience. While we strive to create memorable and welcome experiences for everyone that comes through our doors we are sorry to learn that this was not the case here.I have well noted your points and I will personally discuss with the team to avoid re occurrence.Once again thank you for sharing your experience and we hope to welcome you back again very soon.Warmest regards,Mr. Paul Athisiya Raj, General Manager - Amika Hotel Madurai.
by A verified traveler
Posted 1 Jun 2024
I stayed at Amika many times and I have always enjoyed my stay there. The staff are very friendly and helpful and Chef Muthu made our dining experience (both breakfast and dinner) enjoyable. The rooms are large and comfy. As the hotel is very close to Madurai airport, it’s very convenient.
Comment from Hotel Management
4 Jun 2024 by Mr. Paul Athisiya Raj - General Manager, Hotel Management
Dear Valued Guest ,Vanakkam!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit to Amika Hotel Madurai. Your appreciation has been shared with my team to whom it will be highly inspiring.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Mr. Paul Athisiya Raj, General Manager - Amika Hotel Madurai
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by Asha R , Duty Manager, Hotel Management
Dear Valued Guest,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai
by A verified traveler
Posted 11 Feb 2024
The upside is that is near the airport. But, they rip you off to taxi for airport. 3 to 4 times the going rate. Just don’t use them for any pick up or drop off. Call your own taxi much cheaper.
But, the rooms are clean.
Comment from Hotel Management
29 Feb 2024 by Asha R , Duty Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Amika Hotel Madurai. We greatly value your input as it helps us improve our services and provide a better experience for our guests.We will take your feedback as highly important and duly noted. we will really take it up to our management’s knowledge. Our apologize for the discomfort you experienced. Thank you for choosing Amika Hotel Madurai and we look forward to serving you better in the future.Warm regards,Asha RDuty Manager.
by A verified traveler
Posted 18 Jan 2024 on Orbitz
The rooms are very good. But the restaurant service needs to improve. The service staff need to be trained to better serve professionally.
Comment from Hotel Management
29 Sep 2024 by Genaral Manager, Hotel Management
Dear Mr Asharab,Greetings from Amika Hotel Madurai!Thank you for taking the time to share your thoughts about your recent stay with us. We’re thrilled to hear that you enjoyed our well-maintained hotel and the excellent service provided by our staff, especially in the kitchen. Your compliments about the breakfast spread and room service are greatly appreciated!We apologize for any confusion regarding our transportation options.We understand how important ease of access to the airport is for our guests, and we will certainly address the discrepancy regarding the airport shuttle information. Your feedback is invaluable as we strive to enhance our services and provide accurate details to future guests.Thank you once again for your feedback and for choosing our hotel. We hope to welcome you back in the future!Warm regards,S Paul AthisayarajGeneral ManagerAmika Hotel Madurai
by A verified traveler
One night stopover at Madurai
Posted 11 Jan 2024 on HotelsWe flew in from Kolkata and stayed here for one night before our drive to Periyar. We stayed here on Christmas day. The hotel location is very close from the airport. The front desk people are very polite and helpful. The overall staff is very friendly. The hotel is in a very good condition and is very clean and well maintained.
The rooms are good size, bed is comfortable and coffee machine are available for morning drink. We arrived late in the evening so ordered food from the kitchen (did not try the special Christmas dinner buffet). However we enjoyed their breakfast buffet. There were many food options ranging form continental to Indian/south Indian food. All food was freshly prepared and was hot and delicious. Our family had elderly parents and small kid. Everyone found something that they liked. There was a Dosa counter wherein you could ask for any kind to dosa or omelets made to order just for you. We really liked the ambience.
If I were to mention one thing which bothered me during my stay, was the humidity that was there inside the room and in the hallways of this hotel. I am not sure what was the exact problem , but with the AC running we noticed lot of precipitation happening in the room which made the floors wet and it was the same for the hallway floors too. May be the cooling system needed some adjustment. We did mention about it on our check out. Hopefully they will look into it. We are very happy with our stay and will book this hotel again.
Comment from Hotel Management
12 Jan 2024 by Duty Manager, Hotel Management
Dear Valued Guest,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai
by A verified traveler
No airport shuttle
Posted 29 Dec 2023 on HotelsThis is a very new, well maintained, excellent service hotel close to the airport. Because of its position, it is easy to access the airport for flights. However, in the descriptors it says ‘airport shuttle’ which is not true. They will call a taxi for you and it will cost the same as a taxi from town. The hotel is in the middle of no-where so you cannot get a taxi or rickshaw by standing on the street. So, if you want to stay in this hotel because of ease of access to the airport, be prepared to pay extra to get TO the airport. But the hotel itself is wonderful and the kitchen has good staff based on the breakfast spread and the room service we ordered.
Comment from Hotel Management
29 Sep 2024 by Genaral Manager, Hotel Management
Dear Mr Surjit,Greetings from Amika Hotel Madurai !Thank you for taking the time to share your thoughts about your recent stay with us. We’re thrilled to hear that you enjoyed our well-maintained hotel and the excellent service provided by our staff, especially in the kitchen. Your compliments about the breakfast spread and room service are greatly appreciated!We apologize for any confusion regarding our transportation options.We understand how important ease of access to the airport is for our guests, and we will certainly address the discrepancy regarding the airport shuttle information. Your feedback is invaluable as we strive to enhance our services and provide accurate details to future guests.Thank you once again for your feedback and for choosing our hotel. We hope to welcome you back in the future!Warm regards,S Paul AthisayarajGeneral ManagerAmika Hotel Madurai
by A verified traveler
friendly hotel
Posted 18 Dec 2023 on Hotelsvery clean especially the bathroom, breakfast was very nice
friendly employees
Comment from Hotel Management
28 Dec 2023 by Giridharan, Front office Manager, Hotel Management
Dear Ms. Kavitha,Greetings from Amika Hotel Madurai it is pleasure seeing our guests happy and appreciating us and our hotel. It is most valuable recognition for our efforts and we assure you that words from you will really take us forward and reach ourselves meeting guests expectations always!
by A verified traveler
Posted 1 Dec 2023
Comment from Hotel Management
5 Dec 2023 by Duty Manager, Hotel Management
Dear Mr. Cristo,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai
