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VP Plaza España Design

5.0 star property
Luxury hotel connected to the convention center in Madrid Centro with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VP Plaza España Design

Seasonal outdoor pool, open 11:00 AM to 7:00 PM, sun loungers
Rooftop terrace
Rooftop terrace
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Room service
The price is P17,063
P18,769 total
includes taxes & fees
Dec 23 - Dec 24

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Triple Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room (3 Adults)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite, City View

Premium bedding, down comforters, pillowtop beds, minibar

Luxury Suite, City View

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room Single Use, Terrace

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room Single Use, Terrace

Highlights

Terrace
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room (3 Adults)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Habitación doble superior fitness de uso individual

Premium bedding, down comforters, pillowtop beds, minibar

Habitación doble superior fitness de uso individual

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Triple Room

Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Triple Room (3 Adults)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Habitación superior fitness

Premium bedding, down comforters, pillowtop beds, minibar

Habitación superior fitness

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Triple Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, City View (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (2 Adults + 1 Child)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Pillowtop bed
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room Single Use

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room Single Use

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Premium Double Room Single Use

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Suite for Single Use, City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Suite for Single Use, City View

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Junior Suite for Single Use, City View

Premium bedding, down comforters, pillowtop beds, minibar

Double Junior Suite for Single Use, City View

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Pillowtop bed
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room (2 Adults + 1 Child)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, City View (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (2 Adults + 1 Child)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Pillowtop bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Terrace

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Terrace

Highlights

Terrace
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, City View (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (3 Adults)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Pillowtop bed
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (1467)
The price is P9,555
P10,511 total
includes taxes & fees
Jan 6 - Jan 7, 2025
Barceló Torre de Madrid
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About the neighborhood

Map
Plaza de España, 5, Madrid, Madrid, 28008

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 4 min walk - 0.4 km
  • Royal Palace of Madrid - 7 min walk - 0.6 km
  • Puerta del Sol - 14 min walk - 1.2 km
  • Plaza Mayor - 14 min walk - 1.2 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Vips - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Rincón de Reyes - ‬3 min walk

About this property

VP Plaza España Design

Luxury hotel near Gran Via
Near Plaza Mayor and Puerta del Sol, VP Plaza España Design provides a rooftop terrace, dry cleaning/laundry services, and a 24-hour gym. Treat yourself to a facial, hydrotherapy, or a massage at the onsite spa. Be sure to enjoy Mediterranean cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a spa tub.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and bicycle parking
  • A 24-hour front desk, concierge services, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All 214 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bidets, shower/tub combinations, and hair dryers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 10 for children
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Botania
  • Ginkgo Sky Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,069 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
This property's limo/town car service and use of meeting rooms are available on request and must be booked in advance; surcharges apply.
This property offer airport pickup service by car for 1-4 guests, or by van for 1-6 guests. Fees per vehicle apply.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 102 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 09/302088.9/18

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 15 to September 17
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

VP Plaza España Design Hotel Madrid
VP Plaza España Design Hotel
VP Plaza España Design Madrid
VP Plaza España Design Hotel
VP Plaza España Design Madrid
VP Plaza España Design Hotel Madrid

Frequently asked questions

Does VP Plaza España Design have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–7:00 PM.

How much does it cost to stay at VP Plaza España Design?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at VP Plaza España Design on Dec 23, 2024 start from P 17,062.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is VP Plaza España Design pet-friendly?

No, only service animals are welcome at the property.

How much is parking at VP Plaza España Design?

Self parking is available for EUR 33 per day.

What time is check-in at VP Plaza España Design?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at VP Plaza España Design?

Check-out is at noon.

Does VP Plaza España Design provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 102 per vehicle applies.

Where is VP Plaza España Design located?

Located in Madrid Centro, this luxury hotel is steps from Plaza de España - Princesa and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 6 minutes.

VP Plaza España Design Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 879 out of 1001 reviews" "
Rating 8 - Good. 95 out of 1001 reviews" "
Rating 6 - Okay. 14 out of 1001 reviews" "
Rating 4 - Poor. 5 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bayad, Sulaymaniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Priyanka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, amenities and location were all incredible.
Stayed 2 nights in Nov 2024

10/10 Excellent

pankaj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. Great customer service. Request a corner room.
Stayed 4 nights in Oct 2024

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location staffs are friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel. Friendly staff and the room was very clean except the cough.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. People who work there were super friendly, accommodative and polite. The breakfast was amazing! Would definitely stay in here adain
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and wonderful staff! Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Francisco Padilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está increíble, muy bien cuidado y de muy buen gusto. El staff es muy amable y dan un excelente servicios, la habitación es muy cómoda y espaciosa.
Stayed 2 nights in Sep 2024

10/10 Excellent

sean

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Claudia, Dollard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was very accomodating as well. The only issue we had was the gym.. they need to revamp it and fix their machines.
Stayed 6 nights in Aug 2024

10/10 Excellent

BRANDON, ST GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is elegant, clean and excellently designed. The views of the city from our room were spectacular, and even better, those from the 12th floor restaurant. The art collection is phenomenal. Their concierge changed our flights for us since we extended our stay an extra day. Overall a great experience; we would go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Surprisingly lovely hotel , new and excellent service . Alex on reception in particular
Stayed 3 nights in Aug 2024

4/10 Poor

Hala

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Wagner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this hotel was amazing…from front desk to door men to kitchen and breakfast staff. The room was beautiful and double soundproof was super quiet, we got some great sleep in a very comfortable bed. The shower products were of good quality, and any request I had was handled very fast. The breakfast buffet was very fresh and excellent. Best 5 star I have ever stayed in. Will definitely be back in the future. Highly recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Jennifer, Flowery Branch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and they did a great job of getting us into a room when we arrived earlier than check in. Thankful for that. The location is good and easy to walk everywhere. Unfortunately, the person at the front desk gave us some bad advice about where to go for tapas and other things.. we spent our first day there is a not-very-nice area trying to find somewhere normal to eat. At the end of that day, we had concluded that we don’t like Madrid. However, the next day, we took a tour and found the best parts of the city. So beautiful! Finally turn down service was not consistent. We only had it one time.. and we didn’t know this so we had thrown our towels in the floor, thinking we would get clean…
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property. Lovely accommodations and wonderful staff. Well located for our home base in Madrid
Stayed 3 nights in Aug 2024

8/10 Good

Shahab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff and location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 3 nights in Aug 2024