Ratings based on 546 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
If you can spend a bit more there are many options close by
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Staff was very friendly and helpful. The hotel is well decorated, very stylish. The breakfast each morning was consistent, easy and convenient. I would stay again. Loved the location.
by A verified traveler
Posted 7 Nov 2024
Staff of the hotel were awesome. However we visited in early November and AC/fan was shut off and there was only heat available in the room. There were very warm days where our only source of air was the window which hardly blew any air in. Overall the hotel was great but just incredibly hot in the room.
by A verified traveler from Bradenton
Posted 4 Nov 2024
Room was very small but included everything we needed. Only issue was the lack of air conditioning since they had switched to "heat" even though temperature was hot outside and rainy.Breakfast was amazing and it included many items of high quality. Staff was excellent too.
by A verified traveler
Posted 3 Nov 2024
The staff was amazing; Maria, Gabriel and the young women who staffed the breakfast service. The location is excellent, near Gran Via & Metro. Loved De Maria restaurant down the street!
by A verified traveler
Posted 28 Oct 2024
Very nice smaller hotel smack-dab in the middle of Madrid surrounded by many dining and shopping options. Also convenient to transportation as the subway is close by and there are many taxis available on the main streets bordering the hotel. Staff was friendlly and eager to help with reservations and suggestions.;
What I didn't like--but no fault of the hotel--is that our taxi driver couldn't find the hotel because it's located in the middle of the plaza and dropped us off about 4 blocks away with our luggage that we lugged around until we found the hotel.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler from Montreal
Posted 23 Oct 2024
The room was clean, the beds were confortable but the breakfast was not good, the personal make an exceptional effort but the quality of products for breakfast specially the egg was awful.
