Ratings based on 811 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024
4 out of 5
by A verified traveler

Posted 6 Dec 2024
Muy céntrico de fácil acceso por todos lados del metro y del bus, el tema es el aire acondicionado que se debe dormir con ventanas abiertas y el agua solo dos de bienvenida
4 out of 5
by A verified traveler

Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Guest Experience Sercotel Gran Hotel Conde Duque, Hotel Management
Estimado Ghazal,Le agradecemos su valoración acerca de nuestro hotel. Estamos encantados de que haya disfrutado su estancia con nosotros y esperamos poder recibirle de nuevo prontoAtentamente,Guest ExperienceSercotel Gran Hotel Conde Duque
5 out of 5
by A verified traveler from Tampa

Posted 20 Oct 2024
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
4 out of 5
by A verified traveler

Posted 9 Oct 2024
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
5 out of 5
by A verified traveler

Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Guest Experience Sercotel Gran Hotel Conde Duque, Hotel Management
Estimada Patricia,Le agradecemos su magnífica valoración acerca de nuestro hotel. Estamos encantados de que haya disfrutado su estancia con nosotros y esperamos poder recibirle de nuevo prontoAtentamente,Guest ExperienceSercotel Gran Hotel Conde Duque
3 out of 5
by A verified traveler

Posted 17 Sep 2024
?
5 out of 5
by A verified traveler from Christchurch

Posted 4 Sep 2024
Very nice friendly hotel
Comment from Hotel Management
6 Sep 2024 by Guest Experience Sercotel Gran Hotel Conde Duque, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Sercotel Gran Hotel Conde Duque
5 out of 5
by A verified traveler

Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Guest Experience Sercotel Gran Hotel Conde Duque, Hotel Management
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience Sercotel Gran Hotel Conde Duque
5 out of 5
by A verified traveler

Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Guest Experience Sercotel Gran Hotel Conde Duque, Hotel Management
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,