Ratings based on 1,156 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
La verdad que el hotel esta bien localizado, los empleados son muy amables y atentos. No hubo un día que no se esforzaran por hacernos sentir bien.
El hotel no es muy grande, pero muy limpio y lindo.
Si vuelvo a Madrid me vuelvo a quedar en ese lugar.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by SLEEP'N TEAM, Hotel Management
Hello Robert!Thank you very much for taking the time to comment.We are delighted that your stay with us was a good one :)We look forward to seeing you on your next visit to Madrid, we'll be waiting for you with open arms!
by A verified traveler
Posted 29 Nov 2024
Everything was great!!
Comment from Hotel Management
30 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hello Irina, how are you?Thank you so much for letting us know your opinion. We're so happy to see you have a good experience. This is our main goal ;) We hope to see you again soon. A big hug!
by A verified traveler
Posted 28 Nov 2024
The place is well located and there are different dining options around. I would recommend it for friends.
Comment from Hotel Management
28 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hi Jorge! How are you?Thank you so much for sharing your thoughts! We’re thrilled that you liked the location – being surrounded by so many great dining options is definitely a bonus! It’s always nice to have a variety of choices nearby, especially when you're out with friends. Hope to see you soon, we'll be waiting for you at your second home SLEEP'N :) Best regards,
by A verified traveler
Posted 24 Nov 2024
Clean nice decor
Perfect location close to the train station and everything around food and shopping
Comment from Hotel Management
24 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hello Nancy! How is everything going?Thank you for your review!We are glad to hear that you enjoyed our cleanliness, decor. We do our best to make our spaces welcoming and functional for our guests.Also, how nice you liked our location, as you say we are near the train station and surrounded by dining and shopping options. We look forward to welcoming you again on your next visit to Madrid!A big hug!
by A verified traveler
Posted 23 Nov 2024
I love this hotel. It is very clean and the staff is super friendly. A quaint European hotel. Rooms are small, but that’s oar for the course in Europe. And you can’t beat the location! Across the street from Atocha train station, next to a metro station. Reina Sofia museum literally in Sleep N’Atocha’s back yard. El Prado and Thyssen museums are all within short (10-15min) walking distance. There is street noise, but that is to be expected. It’s a big city. And the price is very reasonable. I highly recommend this hotel.
Comment from Hotel Management
23 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hello Beverly! How is everything going?Thank you so much for your review!! :)We are delighted to hear that you enjoyed our cleanliness, service and privileged location. As you mention, we are in the heart of Madrid, surrounded by major museums and with easy access to transportation.We understand that the city's atmosphere can be lively, and we appreciate your understanding. We are glad that you found SLEEP'N Atocha to be comfortable and excellent value for money. :)We look forward to welcoming you again on your next visit to Madrid and thank you for recommending us!A big hug!!
by A verified traveler
Posted 22 Nov 2024
El lugar está perfectamente ubicado , limpio y sobretodo los empleados son sumamente serviciales y atentos , te reciben con mucho gusto. Te ofrecen de todo para que estés más cómodo y tengas la mejor estancia.
Comment from Hotel Management
23 Nov 2024 by SLEEP'N TEAM, Hotel Management
¡Hola Angelica! ¿Cómo estás?¡Muchas gracias por tu valoración!Nos alegra saber que nuestra ubicación, limpieza y atención de nuestro equipo cumplieron con tus expectativas. En SLEEP’N Atocha nos esforzamos cada día por ofrecer un servicio cálido y personalizado para que cada huésped se sienta como en casa :)Estaremos encantados de recibirte nuevamente en tu próxima visita a Madrid. ¡Gracias por elegirnos!¡Un abrazo!
by A verified traveler
Posted 20 Nov 2024
Very close to the major galleries, as in a few minutes walk. Also close to a beautiful large park, a metro station and a main train station (Atocha). Lots of dining options nearby. Rooms are small but comfortable and well maintained and staff are really friendly and helpful. The area outside is busy but I asked for a room on a higher floor and had no issue with noise overnight. Nice breakfast available too.
Comment from Hotel Management
21 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hello Kirsten! How are you?Thank you so much for your review! We are thrilled to hear that you enjoyed your stay with us and that our location, close to everything you need, was so convenient. :)We are also glad that you felt comfortable in the room and that the team was able to help you with your room being on a high floor; we are always here to make your experience the best possible.It's great to hear that you enjoyed the breakfast and found the staff friendly. We look forward to welcoming you back soon and hope you continue to enjoy all that we have to offer! ;)A big hug!!
by A verified traveler
Posted 17 Nov 2024
Tiny room but comfortable for two on the go. We had interior room with window to open for cool air and still quiet.
Comment from Hotel Management
18 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hi Kristina, how are you?Thanks so much for sharing your thoughts! We’re happy to hear that the room worked well for your quick stay :) sometimes a cozy space is just what you need when you’re on the move! Glad you were able to enjoy some fresh air with the window and still keep things nice and quiet. We like to think of it as the perfect balance of comfort and convenience our SLEEPR'S. Hope you had an amazing time in the city, and we’d love to have you back the next time your travels bring you to Madrid. SLEEP'N is your second home now :)Best regards,
by A verified traveler
Posted 11 Nov 2024
It’s ok
Comment from Hotel Management
12 Nov 2024 by SLEEP'N TEAM, Hotel Management
Hello Ponnagounder, how are you?Thank you for sharing with us your opinion. We're happy to read you have a good stay at SLEEP'N. This is our main goal.We hope to see you again soon. Best regards :)
