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Roisa Hostal Boutique

3.0 star property
Hostal with a 24-hour front desk, near Bernabéu Stadium

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Photo gallery for Roisa Hostal Boutique

Reception
1 bedroom, premium bedding, down comforters, memory foam beds
1 bedroom, premium bedding, down comforters, memory foam beds
View from room
1 bedroom, premium bedding, down comforters, memory foam beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services
The current price is P5,151
P5,666 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Double Room, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

View from room

Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

1 bedroom, premium bedding, down comforters, memory foam beds

Economy Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

1 bedroom, premium bedding, down comforters, memory foam beds

Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle Serrano 236, Madrid, Madrid, 28016

What's nearby

  • Paseo de la Castellana - 11 min walk - 1.0 km
  • Bernabéu Stadium - 16 min walk - 1.4 km
  • Plaza de Castilla - 2 min drive - 1.8 km
  • WiZink Center - 4 min drive - 3.6 km
  • Gran Via - 6 min drive - 4.7 km

Getting around

  • Nuevos Ministerios Station - 3 min drive
  • Colombia Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪100 Montaditos - ‬3 min walk
  • ‪El Horno - ‬3 min walk
  • ‪Iztac - ‬2 min walk
  • ‪Cachivache - ‬1 min walk
  • ‪Go! Sushing Chamartín - ‬4 min walk

About this property

Roisa Hostal Boutique

Hostal remodeled in 2025 and located near Bernabéu Stadium
Close to Paseo de la Castellana, Roisa Hostal Boutique provides amenities like a business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • A reception hall, 1 meeting room, and an elevator
  • Luggage storage, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Roisa Hostal Boutique offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

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Front of property

Far Home Bernabeu

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 618 reviews
The price is P4,207
P4,628 total
includes taxes & fees
Jun 29 - Jun 30
Far Home Bernabeu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 24 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Built in 1967
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 24.00 per day
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hostel Boutique Roisa Madrid
Boutique Roisa Madrid
Boutique Roisa
Hostel Boutique Roisa
Roisa Hostal Boutique Hostal
Roisa Hostal Boutique Madrid
Roisa Hostal Boutique Hostal Madrid

Frequently asked questions

Is Roisa Hostal Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Roisa Hostal Boutique?

Self parking is available for EUR 24.00 per day. Limited spots are available.

What time is check-in at Roisa Hostal Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Roisa Hostal Boutique?

Check-out is at 11:00 AM. Late check-out is available for EUR 15 (subject to availability).

Where is Roisa Hostal Boutique located?

Located in Chamartín, this hostal is within 1 mi (2 km) of Paseo de la Castellana, Bernabéu Stadium, and Plaza de Castilla. Gran Via and WiZink Center are also within 3 mi (5 km). Colombia Station and Concha Espina Station are within a 5-minute walk.

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Roisa Hostal Boutique Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 221 reviews
Rating 8 - Good. 77 out of 221 reviews
Rating 6 - Okay. 28 out of 221 reviews
Rating 4 - Poor. 5 out of 221 reviews
Rating 2 - Terrible. 14 out of 221 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Very good location
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough basic, clean hotel on airport subway line and reasonably handy for city centre. Room was clean. Shower was a touch small and wet the bathroom floor.
Stayed 1 night in Apr 2025

10/10 Excellent

Kattia

I liked the cleanliness, they give you bottles of water per day of accommodation, proximity to the subway
Stayed 2 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent overnight stay at a superb price! Also very convenient for the airport without being right next to it.
Stayed 1 night in Aug 2024

8/10 Good

Leif

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Roisa

After a 3 day stay, the most annoying thing was the greedy attitude of the reception staff who insisted on charging EUR 10 for a "late"? check-out of 1pm!! Unacceptable! On the upside, the rooms are recently re-painted and the noisy and sweaty plastic mattress covers they had, have fortunately been eliminated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, far from the crowds of tourists and here you'll be able to experience the real Madrid as a local.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near the Bernabeu stadium.
Stayed 1 night in May 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property is really nice, much modern, and not as busy as Sol and other more touristy areas. If you're traveling for a second or third time to Madrid and want to see something newer, this hotel is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for our needs. Clean and safe with friendly service. Couldn’t ask for anymore!
Stayed 1 night in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We arrived early than expected, and they were very accommodating.
Stayed 1 night in Mar 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and met our needs
Stayed 1 night in May 2023

2/10 Terrible

Mark

Disliked: Amenities
AVOID ROOM NUMBER ONE I was extremely disappointed with my room at the Roisa Hostal Boutique. On arrival I was given Room number 1 on the ground floor near to reception. I noted the room was for disabled persons (I am not). I later returned to the hotel from my evening meal, looking for a restful night before an early start the following morning. Unfortunately, I was plagued throughout the evening my noise disturbance from guests in the nearby reception area, seating area, guests passing my room walking on the ceramic floors, and entering and slamming the door access to the lift immediately next to my room. At past 11pm I got out of bed and went to reception to complain, the receptionist agreed that it was a problem. I told him there was no way the room was worth £120 to me if I could not get any sleep, and that I would expect a discount reduction in the morning. The noise continued into the night and started again at 5am. When I booked out of the hotel at 7am I reminded the receptionist of my complaint and he said there was nothing he could do at once, he said I should contact the company customer services. In my opinion room number 1 is in a terrible location and does not provide guests with a good impression of the hotel. I contacted the hotel management to request a refund in lieu of my complaint, but a week later have received no reply.
Stayed 1 night in May 2025

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the Bernabeu (which is what we wanted) with many dinning options and close to the bus stops. The receptionist was nice enough to allow us to do an early check-in. My only feedback is the shower, way too small.
Stayed 1 night in Sep 2023

2/10 Terrible

Ahmed

It’s so small room with bed and they not really clean
Stayed 1 night in Mar 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Terrence

Liked: Cleanliness, staff & service
The property needs some maintenance. Rooms are not sound proof. You can hear folks waking and talking in the halls and the adjacent room. Location is great, very convenient to Metro.
Stayed 1 night in May 2023

6/10 Okay

MASAKI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very near to the underground station. Restaurants and supermarkets were around the hotel. Staffs were friendly. The room was a minimum equipped, but clean. What was unfortunate was sound insulation. Not recommended for anyone sensitive to sound.
Stayed 2 nights in Oct 2023

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
I liked the good condition. I did not like the small room.
Stayed 5 nights in Jul 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, the rooms are small, the bathroom are small, in general is aceptable, but I would think again to stay here ... I arrive early in the morning and I have to pay 20 Euros extra to get my room before miday
Stayed 2 nights in Sep 2022

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023

6/10 Okay

Yonathan

Liked: Cleanliness, staff & service
When all works then this little property (only two floors in a much larger building) delivers what it needs: comfortable beds and a functional room that won’t win any accolades but will allow you to rest before visiting/working. Its location is not very central but I was visiting family and it was perfect. Tourist will take 15-20 min to get to the centre and are a 10 min away from the airport. Food options around for breakfast, lunch and dinner are excellent. The main issue is that walls are thin and if any of your neighbour is noisy you will hear everything. When I was there for a week I had trouble a couple of nights and a quick cal to the concierge solved the issue. But it is just a shame the walls were clearly not build with that in mind.
Stayed 9 nights in Jan 2024

10/10 Excellent

Maricin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos atendieron bien y el lugar estaba limpio y accesible, muy tranquilo
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Mar 2025