Ratings based on 246 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guatemala
Posted 17 Oct 2024
perfect stay in barrio de salamanca
Comment from Hotel Management
23 Oct 2024 by RECEPCION, Hotel Management
Dear Elias, Thank you for choosing NH Madrid Balboa and for taking the time to share your comments with us. We are delighted to know that you enjoyed our privileged location. It is great to know that you liked the room. We appreciate your comments, they help us improve our services and facilities for all our guests. Best regards
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 25 Aug 2024
Christian was amazing
Comment from Hotel Management
3 Sep 2024 by RECEPCION, Hotel Management
Dear Shuaib, Thank you for your fantastic feedback! We are pleased to hear that you had such a positive experience at NH Balboa. Our wonderful staff is instrumental in making your stay memorable. We will pass your feedback on to our colleague Christian. We appreciate your recommendation and are pleased to hear that there were no negatives during your stay. We look forward to welcoming you back in the future! Kind regards,
by A verified traveler
Posted 15 Aug 2024
It was more what we aspected, beutifull, confortable, close to everything
Comment from Hotel Management
17 Aug 2024 by Recepcion, Hotel Management
Dear danitza Thank you for sharing with us your opinion about your last stay at our NH Madrid Balboa hotel. Every observation you have made to us, such as the location and the professionalism of our teams, is essential to know what perception our guests have after their stay in our Hotel. We greatly value your contribution and we hope it serves as a guide for our future guests to get to know us a little better. We hope you return soon and we promise that we will continue working with the same enthusiasm to continue offering 100% recommendable stays. Receive greetings
by A verified traveler
Posted 21 Jul 2024
Great place! Very centric
Comment from Hotel Management
8 Aug 2024 by Recepción, Hotel Management
Dear Claudia, Thank you for your comment, for us it is another incentive to continue working along the same lines. We are very happy that you had a pleasant experience and enjoyed your stay at our NH Balboa hotel. We hope to welcome you back to our hotel in the not too distant future.
by A verified traveler
Posted 3 Jun 2024
Buen hotel bien ubicado, restaurante muy conveniente
Comment from Hotel Management
6 Jun 2024 by Recepción, Hotel Management
Estimado Luis Felipe Ferrer, Nos alegramos mucho que su estancia haya cumplido con sus expectativas, trabajamos para ello y nuestra mayor satisfacción es conseguirlo. Agradecerle el tiempo dedicado en compartir su experiencia en nuestro Hotel NH Madrid Balboa . Recibe un cordial saludo!
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 29 Apr 2024
Great location which is conveniently located between two main metro stations. Great dining options and the morning breakfast was exceptional. Extremely friendly staff. Would definitely recommend staying at this location.
Comment from Hotel Management
2 May 2024 by - RECEPCTION -, Hotel Management
Dear AnthonyThank you for the trust placed in NH Hotel Group and for your kind words. We hope to welcome you in the not too distant future. Thank you so much! Kind regards
by A verified traveler
Posted 7 Apr 2024
The room was very comfortable and the staff were delightful in all aspects.
Comment from Hotel Management
16 Apr 2024 by Recepcion, Hotel Management
Dear Don,Thank you for your fantastic feedback! We're delighted to hear that you had such a positive experience at NH Balboa. Our amazing staff , clean rooms, and great location are key to making your stay memorable. We appreciate your recommendation and are pleased to know there were no negatives during your stay. We look forward to welcoming you back in the future!Warm regards,
