Ratings based on 224 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Oct 2024
10 or 20 min walk to the metro made it the perfect stay for us as we took all day to go and explore Madrid and Toledo and come back to a clean cozy room to sleep.
Comment from Hotel Management
17 Oct 2024 by nh Alcorcón, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
3 out of 5
by A verified traveler

Posted 7 Oct 2024
Property is average with all the basic amenities. Neighbourhood is safe, good with a lot of food, gas and shopping options. Staff is not very friendly but I guess its because of the language difference. Overall, its worth the price.
Comment from Hotel Management
17 Oct 2024 by nh Alcorcón, Hotel Management
Thank you for choosing to stay with us and sharing your feed back through this page. Kind regards.
4 out of 5
by A verified traveler

Posted 4 Jul 2024
Hotel and staff very good. However located next door to a closed shopping centre and also in a downmarket area which seemed scruffy
5 out of 5
by A verified traveler

Posted 1 Jul 2024
Friendly and helpful staff Big rooms,and good air-condition. The only thing that i really dislike is the fact that the fridge cannot be used because they put in their drinks and if you even move any you will have to pay a leg and kidney. So ,I suggest remove your drinks and rice the temperature of the fridge. Other hotels left a bottle of water or so to welcome their guests and left clair that anything else you will have to ask and pay for it Thank
Comment from Hotel Management
3 Jul 2024 by nh Alcorcón, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
5 out of 5
by A verified traveler

Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by nh Alcorcón, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Breakfast was good, hotel was well kept. Staff were friendly. Rooms were not kept as new, but was good.
Comment from Hotel Management
13 Mar 2024 by front office, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Comment from Hotel Management
13 Mar 2024 by front office, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023