Ratings based on 200 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Breakfast was good, hotel was well kept. Staff were friendly. Rooms were not kept as new, but was good.
Comment from Hotel Management
13 Mar 2024 by front office, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Comment from Hotel Management
13 Mar 2024 by front office, Hotel Management
Thank you for choosing to stay with us and we are glad to hear that you had a nice experience. We are looking forward to welcoming you back in the near future. With Kind regards.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
2 out of 5
by A verified traveler

Posted 18 Nov 2023
basic, the most 2-3 star hotel. Very uncomfortable beds, dark and outdated rooms. Poor AC and air quality in the rooms.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2022 on Hotels
5 out of 5
by A verified traveler from Ashdod

Posted 18 Jun 2022
Habitación cómoda y amplia,buen desayuno Restaurantes y centros comerciales en la cercania
2 out of 5
by A verified traveler

Disappointing for the price

Posted 6 Jun 2022 on Hotels
It was a disappointing stay, considering the price. It was a really hot weekend in Madrid and our mini-fridge in the room didn’t work, so we told the staff at reception and they said that someone would take a look at it while we went out during the next day. However, after we returned to the hotel and asked at reception if they had done anything, the man at reception was very rude and said that we hadn’t asked anything, all while the colleague we had spoken to was standing right next to him listening and saying nothing. He spoke in a completely condescending tone and it was a very unpleasant way to speak to two guests who were just asking something. They were really unhelpful and it felt like they didn’t particularly want to do anything to help us. Furthermore, the room was not particularly clean and the beds weren’t great. For the price, you’d expect more than two singles beds pushed together. I wouldn’t come back to this hotel.