Ratings based on 1,356 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from MIAMI
Posted 25 Nov 2024
Thanks
by A verified traveler
Posted 24 Nov 2024
Cleaness and service. I did not like carpet in the room.
by A verified traveler
Posted 23 Nov 2024
Great hotel and location
Comment from Hotel Management
25 Nov 2024 by Martina Piovesan, Voice of Customer Coordinator, Hotel Management
Dear Krista,Thank you for such a positive review.We're delighted to know that our room cleanliness met your expectations and that you found our hotel's condition to be top-notch. It's also heartening to hear that you found our location to be ideal for your needs. We take pride in delivering exceptional service culture and creating memorable gastronomic experiences for our guests.It would be a pleasure to welcome you back.Best wishes,Martina Piovesan, Voice of Customer Coordinator
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from Durham
Posted 21 Nov 2024
Great hotel if you need to be close to the airport.
Comment from Hotel Management
24 Nov 2024 by Martina Piovesan, Voice of Customer Coordinator, Hotel Management
Dear Alfredo,Thank you for such a positive review of your stay.We are thrilled to hear that our commitment to service culture resonated with you. Additionally, we are pleased that you appreciated the hotel's condition, reflecting our dedication to excellence in hospitality.We look forward to welcoming you back on future occasions. Best wishes,Martina Piovesan, Voice of Customer Coordinator
by A verified traveler
Posted 18 Nov 2024
Property was near the airport and provided transportation
Comment from Hotel Management
19 Nov 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Jorge,Thank you for such a positive review of your stay.We are delighted to hear that you found our airport shuttle service efficient and our staff's attitude excellent. Our team strives to provide top-notch service to all our guests, and it's great to know that we met your expectations.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 17 Nov 2024
Great hotel and location
Comment from Hotel Management
17 Nov 2024 by Martina Piovesan, Voice of Customer Coordinator, Hotel Management
Dear guest,Thank you for positively reviewing your recent visit.We are thrilled to hear that the cleanliness of our rooms met your expectations and that you found our location to be ideal for your needs. The room amenities are thoughtfully curated to enhance the room experience, so we are glad you appreciated them.We look forward to welcoming you back soon. Kind regards,Martina Piovesan, Voice of Customer Coordinator
by A verified traveler
Posted 16 Nov 2024
Very close to Barajas Airport
Comment from Hotel Management
17 Nov 2024 by Martina Piovesan, Voice of Customer Coordinator, Hotel Management
Dear Odile,Thank you for such a positive review.We're thrilled to hear that our proximity to Barajas Airport was convenient for you and that you found the room cleanliness, hotel condition, service, and room amenities to be exemplary. Our team strives to provide a seamless room experience and it is gratifying to know that we succeeded during your visit. It is our ongoing commitment to offer top-notch service culture and ensure all our guests enjoy their stay to the fullest.It would be a pleasure to welcome you back. Best wishes,Martina Piovesan, Voice of Customer Coordinator
by A verified traveler
Posted 16 Nov 2024
by A verified traveler from miami
Posted 15 Nov 2024
