Ratings based on 66 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 2 Oct 2024
Beautiful location and outdoor space lovely
by A verified traveler
Posted 20 Jul 2024
Poor hotel
by A verified traveler from GLENDALE
Posted 3 Jun 2024
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 29 Feb 2024 on Orbitz
👍
by A verified traveler from Pearland
Posted 17 Feb 2024
The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
by A verified traveler from Miramar
Posted 12 Jan 2024
Breakfast and afternoon tea delicious.
Detail customer service
by A verified traveler
Posted 11 Jan 2024
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
by A verified traveler
Posted 26 Dec 2023
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
by A verified traveler
Posted 1 Nov 2023
Beautiful in every sense!!!! We had a great stay!
