Ratings based on 606 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Location very close to the Ventas metro station and various restaurants and shopping options.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Very cute property with a great breakfast.
by A verified traveler
Posted 19 Nov 2024
Comfortable, affordable room by the Plaza de Toros. Only comment is that the hotel’s parking availability was not clear beforehand and we ended up at a more expensive public garage.
by A verified traveler
Posted 12 Nov 2024
Really convenient regarding transportation as it is across the metro. The room is simple and really all you need. Have in mind there is now a construction site so it might be loud on weekdays at working hours.
by A verified traveler
Posted 9 Oct 2024
Quick check in and check out.
Great location.
Friendly staff!
Comment from Hotel Management
19 Oct 2024 by Belen, Hotel Management
Dear Alejandra, Thank you for choosing us for your stay in Madrid, we hope to host you soon again!BelenFront Desk Department
by A verified traveler
Posted 6 Oct 2024
Great hotel to stay in Madrid.
Comment from Hotel Management
19 Oct 2024 by Elena. Recepcion, Hotel Management
Thank you so much, we feel really happy to know thatyou have enjoyed your stay. Already waiting to welcome you back soon again.
by A verified traveler
Posted 5 Oct 2024
It was all updated but simple and clean. The Ventas metro was literally across the street. It was right next to the bull fighting ring which was a fascinating area. Great shower and soft towels. Bed was comfy and very clean. We also LOVED that there was a Carefour Express (grocery store) about 20 steps from the front door which had yummy fresh bread, cheeses, fruits, alcohol (beer, wine and vodka, etc..) water and everything was so very inexpensive. Also, we asked for a bucket of ice each day, upon our return, for our room happy hour and that was never a problem. Great staff, clean and updated and a fabulous location, book it!!
Comment from Hotel Management
19 Oct 2024 by Belen, Hotel Management
Dear Colleen, Thank you for taking the time to share your comment with us. We hope to have the pleasure of having you back at our hotel soon. Sincerely, BelenFront Desk Department
by A verified traveler
Mission accomplished for us
Posted 23 Sep 2024 on HotelsAll the employees were very polite and attentive. But I would like to highlight Ms. Paula at the reception of the hotel who always took an extra step in order to satisfy our needs and desires. We were very impressed with her.
Comment from Hotel Management
19 Oct 2024 by Elena. Recepcion, Hotel Management
Thank you so much for choosing us, and, of course for your lovely words about Paula, she is wonderful and she will be very happy to now you had a nice saty.Best regards from all our team
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Oct 2024 by Elena. Recepcion, Hotel Management
Muchas gracias por elegirnos, les esperamos de nuevo cuando deseen. Un saludo de parte de todo nuestro equipo.
