Ratings based on 459 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
I got a cold as AC only had "cool" mode for my first two days of staying. It's November And considered as winter, So Customers shouldn't have taken time walking up and down, reporting the same issue, and doing a lot of tests for the hotel and hotel engineering. It is Hotel's responsibility to confirm AC works properly in the room and has "heat" mode in November.
Comment from Hotel Management
20 Nov 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the AC during your stay. Rest assured, we will address this matter with our engineering team to ensure the heating mode is available as needed. Guest comfort is our top priority, and we appreciate your understanding. We hope to welcome you back for an improved experience. Best regards, ibis budget Madrid Centro Lavapies
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Thank you very much for sharing your opinion!We hope you come back soon again.Best regards,IBIS Budget Madrid Centro Lavapies
by A verified traveler
Great hotel in Lavapies
Posted 12 Sep 2024 on HotelsNice hotel, comfortable and clean, very good prized
Comment from Hotel Management
17 Sep 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Thank you very much for your review! We appreciate your positive comments about our service, thus you rate our great location so highly. We look forward to welcoming you back next time. Best regards, IBIS BUDGET Madrid Centro Lavapies
by A verified traveler
Posted 6 Sep 2024 on Hotels
Nice compact room, great friendly staff
Comment from Hotel Management
7 Sep 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Thank you so much for choosing IBIS Budget Madrid Centro Lavapies! We are delighted to hear about your excellent stay with us and you liked so much our staff.Looking forward to welcoming you back again.Best regards, IBIS BUDGET Madrid Centro Lavapies
by A verified traveler
Posted 21 Aug 2024
Close to subway to get to attractions
Looks crappy around the building
Good for price
Very clean
Personal very friendly
Comment from Hotel Management
26 Aug 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
We greatly appreciate your comment and to read that your experience with us has been so satisfactory. Our team will be happy to know that all the effort pays off. We look forward to seeing you again.Thank you again!
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
26 Aug 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Gracias en nombre de todo el Equipo de IBIS BUDGET Madrid Centro Lavapies por compartir su opinión. Significa mucho para nosotros que los clientes valoren y aprecien nuestro esfuerzo, motivándonos a mejorar constantemente.Deseamos que regrese pronto.
by A verified traveler
Excellent offer
Posted 5 Aug 2024 on Hotelsexcellent location and very good offer and price benefits relation
Comment from Hotel Management
5 Aug 2024 by IBIS BUDGET Madrid Centro Lavapies Team, Hotel Management
Thank you so much for sharing your opinion! :) We really appreciate all your comments.We hope to see you soon.Best regards,IBIS Budget Madrid Centro Lavapies
by A verified traveler
Good hotel, friendly and helpful staff
Posted 21 Jul 2024 on HotelsGood hotel a short distance for. Main tourist areas. Lots of small bars and restaurants very close as well as a 24 hour Carrefour express. Very convenient for short tourist or business trip
Comment from Hotel Management
22 Jul 2024 by IBIS BUDGET Madrid Centro Lavapies Team, Hotel Management
Thank you very much for taking the time to rate us and write your review. We look forward to seeing you again.Best regards,IBIS BUDGET Madrid Centro Lavapies
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
22 Jul 2024 by IBIS BUDGET Madrid Centro Lavapies Team, Hotel Management
Thank you very much for taking the time to rate us.We look forward to seeing you again!Best regards,IBIS BUDGET Madrid Centro Lavapies
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
6 Aug 2024 by IBIS BUDGET Madrid Centro Lavapies, Hotel Management
Thanks for your opinion. It is really important for us to know our guest were comfortable with us.We hope to see you soon.Best regards,IBIS Budget Madrid Centro Lavapies
