Ratings based on 158 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
It could have a better maintenance. Some painting and new furniture and bedding. The blanket was old but clean. Pillows were horrible. Good and clean towels. I probably do not return because the pictures didn't match the rooms.
by A verified traveler from Sequim
Posted 28 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Room had a very bad smell, the walls were damaged, bed was uncomfortable and very squeaky. Thin walls, so it was a bit noisy overnight. Check-in kiosk was confusing for us and other guests, and using the pre-check-out caused us to be locked us out of our room before the appointed time. (Luckily we found maintenance staff to help us out.) Yes, it's a hostel in a good location, but not worth the nightly price IMO.
by A verified traveler
Posted 3 Jul 2024
This place is absolutely awful. I was never told how to get into the building, I had to wait for someone coming out to let me in. Once inside, there is no front desk, check-in is done via a machine. The other guests basically checked me in. My room was nothing like in the pictures, there was a tiny little window that gave onto a minuscule air-shaft full of blasting air-conditioners. The place was stuffy, smelly, I moved to another hotel after the first night and informed the hotel. I never received a reply to any of my messages, they just took my money. Do not go to this place, it’s a scam.
by A verified traveler from Guadalajara
Posted 26 Jun 2024
la atención de una Srita. Colombiana, que en todo momento me asistió en mi estancia atreves del teléfono para mi check-in el 21 de mayo alrededor de las 11 am, estoy muy agradecido con ella, muchísimas gracias y les prometo recomendarles y regresar, muy amables
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Smoke smelly room
Posted 4 Jun 2024 on HotelsThe room smelled so bad of cigarette smoke, it was unbearable. The head piece of the bed started to vibrate out of nowhere. Extremely noisy. I wouldn't go back there. I recommend everyone to think it twice before coming here.
by A verified traveler
Posted 24 May 2024
The property was in a convenient location and considerably affordable, but not as it seemed in the ad.
There was no actual front desk to speak to people, so it was really difficult to figure out how to check in, or to even to get into the building. You have to call a Spanish phone number for help with anything, so make sure you have international calling.
The single rooms were extremely cramped, the outlet next to the bed was broken, the desk and walls were scratched and stained, and worse of all, the hallways echo really badly. You can hear everything happening, people talking, babies crying, people walking, suitcases rolling... I could even hear people sneeze. Every night I was woken up by something.
VERY VERY misleading how the advertisement says "soundproofed". This is absolutely not the case. Not soundproofed in the least.
by A verified traveler
Posted 27 Apr 2024
There is no reception desk staffed by people. You have to communicate by WhatsApp. The first room was terrible and nothing like what was shown in the pics. It was dark with 1 window and 2 separate beds. However, we asked them to swap the room with another that had 2 big doors and natural light. This was accommodated. Would not reccomend this place. Only plus was the price was low.
by A verified traveler
Posted 4 Jan 2024
A great place to stay if you want to live Madrid at its best.
