Ratings based on 542 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Excelente hotel, servicio impecable, habitaciones espaciosas en el mejor barrio de Madrid
Comment from Hotel Management
17 Dec 2024 by Angel González - Guest Service, Hotel Management
Estimado Carlos,Muchísimas gracias por elegir Icon Wipton y por sus amables palabras. Nos alegra mucho ver que ha disfrutado de nuestro hotel y de nuestras instalaciones, y que valora nuestra excelente ubicación. Le agradecemos especialmente sus comentarios sobre el buen trato recibido, algo que es de suma importancia para nosotros.Esperamos que vuelva a contar con nosotros en su próxima visita a la ciudad.Reciba un afectuoso saludo,Angel GonzálezGuest Service
by A verified traveler from Orlando
Posted 7 Dec 2024
El cuarto pequeño para el precio
Comment from Hotel Management
26 Dec 2024 by Patricia Alonso. Experience Manager., Hotel Management
Eduardo, gracias por haber reservado con nosotros en Icon Wipton y por completar nuestra valoración. Lamento mucho que la estancia en el hotel no fuera lo esperado y estaría encantada si volviera a darnos una oportunidad. Un saludo.
by A verified traveler from Irving
Posted 13 Nov 2024
Everyone was friendly and super accommodating, I love the location of the hotel and how close it was to everything.
Comment from Hotel Management
14 Nov 2024 by Angel Gonzalez - Guest Service, Hotel Management
Dear Cristal,Thank you very much for choosing our hotel, and for taking a few minutes to give us your feedback.We are very pleased to hear that your experience was so positive, and thank you for your kind words about the service and staff.As you say, the location of the hotel is great for visiting the city, but at the same time we are located in a quiet neighborhood, surrounded by excellent restaurants and shops of the best brands.We hope to count on your confidence in future visits to Madrid.Best regards,Angel GonzalezGuest Service
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Patricia Alonso. Experience Manager., Hotel Management
Yasmin, thank you for staying at Icon Wipton and for sharing your value about us. I keep under your disposal to know what missed you to have a great stay in order to improve our services. Best regards.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Patricia Alonso. Experience Manager., Hotel Management
Muchas gracias por tu estancia con nosotros y completar tu puntuación acerca de Icon Wipton. Esperamos volver a verte muy pronto. Un saludo.
by A verified traveler
Posted 18 Oct 2024
best stay best location
Comment from Hotel Management
19 Oct 2024 by Verónica Velasco (Guest Service), Hotel Management
Dear Ximena, thank you so much for shared your experience with us. We are more than happy to know that you enjoyed a lot your stay and also the great location, close to the most famous restaurants and boutiques in the city. It should be a pleasure to welcoming you again in the future. Kind regards,
by A verified traveler
Posted 12 Oct 2024
Good!!!
Comment from Hotel Management
16 Oct 2024 by Verónica Velasco (Guest Service), Hotel Management
Dear Paulette, Thank you so much for share your nice experience with us about your last stay at Icon Wipton. Is good to know that you really enjoyed your stay with us. Hope to welcoming you next time in the future. Kind regards,
by A verified traveler from Santiago
Posted 9 Oct 2024
Best hotel spot in Madrid!!!
Comment from Hotel Management
16 Oct 2024 by Verónica Velasco (Guest Service), Hotel Management
Dear Aldo, thank you so much for share your experience with us about your last stay in the hotel. We are very glad that you enjoyed our excelent location in town, close to the most famous restaurants and boutiques and very close to the downtown area. It should be a pleasure to welcoming you in the future. Kind regards,
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Verónica Velasco (Guest Service), Hotel Management
Estimado Julio, en primer lugar agradecer su confianza en Icon Wipton al elegrirnos en su última estancia, y sobre todo, agradecer el tiempo dedicado al valor de una manera tan positiva tu estancia con nosotros. Será un verdadero placer, darle la bienvenida en futuras ocasiones. Reciba un cordial saludo,
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Verónica Velasco (Guest Service), Hotel Management
Dear Martha, thank you so much for choosing us during your last stay in Madrid. Is a pleasure for us to know that you enjoyed with us during these past days. We will be glad to welcoming you again in the future. Kind regards,
