Ratings based on 79 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2021
Breakfast very good.
Noisy neighbours at midnight (though this not the fault of the hotel).
by A verified traveler
Posted 12 Jul 2019
close to Madrid city, the toilet equipment were working effectively
by A verified traveler
Simple Baisc Clean Hotel
Posted 22 Feb 2019 on HotelsWe had a very basic room with a shower and TV. It was clean and just what we needed.
by A verified traveler
Posted 25 Nov 2018 on Hotels
by A verified traveler from Brandford, CT
Posted 3 Aug 2018
Mi family and I spent the worst eleven days of our vacation in this hellish hotel that lacks the minimum conditions to ensure the welfare of its guest. The employee at the reception called Paula is a bitter young woman, she never responds at the greeting nor gives thanks, much less good morning or good afternoon. The bathroom emanates nauseating smell that forces you to sleep with the window open spite the hot. The first two days the toilet did not work and although we put the claim, it took two days to repair it. The towels that were once white are now yellow. If you need to stay in Valdemoro, Spain, do not waste your time looking at this hotel or you will spend the worst days of your life. I tried for one week to talk to the manager, he never was on the hotel, at the end a guy who heard our complains, specially about the receptionist's very bad attention. The guy listened but as it nothing had happened, he did not care about our claims.
by A verified traveler from Canada
Expedia scammed me
Posted 28 Jun 2018This hotel was listed as a 3 star on Expedia, so trusting their standard I quickly booked it without looking more into it. I pulled up to it late at night and to my dismay it was a 2 star in the slums of Madrid. Parking was promised - of course there was no available parking onsite. On top of that I had the most uncomfortable stay. There were sketchy people walking around the hotel at odd hours, noises, poor excuses for beds. Expedia also mentioned breakfast was included (it wasn’t - had to end up paying the front desk an additional 15 euros). Never trusting Expedia’s word again.
Recommended
for Everyoneby A verified traveler
Not bad for the money you pay.\
Posted 5 Nov 2017It is clean, has parking, internet. The experience was a bit spoiled by the kids congregating at the pub below. Mind you it was Friday night and hotel can not really help it. Maybe wekdays it is quieter.
by Einar
Posted 23 Mar 2017 on Hotels
by A verified traveler
Posted 17 Dec 2021 on Hotels
by A verified traveler
Posted 11 Dec 2021 on Hotels
