Ratings based on 572 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Kissimmee

Posted 17 Oct 2024
Every time I go there is amazing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024 on Hotels
4 out of 5
by A verified traveler

Pleasant Stay

Posted 28 Sep 2024 on Hotels
The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
3 out of 5
by A verified traveler

Posted 24 Sep 2024
The room should have two chairs and a small table so guests can sit in the room and have a private conversation
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 19 Jul 2024
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Comment from Hotel Management
20 Jul 2024 by fernando, Hotel Management
gracias
5 out of 5
by A verified traveler

I felt as in my own house

Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by fernando, Hotel Management
thank you so much
1 out of 5
by A verified traveler

Posted 21 Jun 2024 on Orbitz
Comment from Hotel Management
12 Jul 2024 by FERNANDO, Hotel Management
Lamentamos mucho tu opinión, pero nos gustaría tener mayor contexto de lo ocurrido para verificar lo que comentas. Podrías enviarnos un email a la cuenta recepcion2@hotelmercader.com y así poder brindarte la atención adecuada.
4 out of 5
by A verified traveler

Its OK- but so far from the city centre

Posted 16 Jun 2024 on Hotels
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
Comment from Hotel Management
17 Jun 2024 by fernando, Hotel Management
thanks and Regards
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