Ratings based on 962 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 15 Dec 2024
They don’t have air condition in each room, they use a central system to heat or cool the room, the solution is to open and close the windows depends of the each needs
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Dear guest,Thank you so much for your stay’s review at our hotel ILUNION Pio XII. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. Kind regards, Ramón Armada
by A verified traveler from Quito
Posted 30 Nov 2024
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Dear guest,Thank you so much for your stay’s review at our hotel ILUNION Pio XII. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. Kind regards, Ramón Armada
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Dear guest,Thank you so much for your stay’s review at our hotel ILUNION Pio XII. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. Kind regards, Ramón Armada
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Dear guest,Thank you so much for your stay’s review at our hotel ILUNION Pio XII. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. Kind regards, Ramón Armada
by A verified traveler
Posted 25 Oct 2024
Tends to business people. No options for food or drinks late at night and no place near by to buy anything either.
Comment from Hotel Management
12 Nov 2024 by Manager, Hotel Management
Dear guest, Thank you so much for your stay’s review at our hotel ILUNION Pio XII. We always welcome feedback from our guests as it is a valuable source of information and help us monitor the service we provide. Looking forward to seeing you soon back in Madrid. Kind regards, Ramón Armada
by A verified traveler
Posted 21 Oct 2024
Comfortable
Comment from Hotel Management
12 Nov 2024 by Manager, Hotel Management
Estimado cliente, Nos alegra mucho saber que has disfrutado de nuestro hotel ILUNION Pio XII. Muchísimas gracias por los agradables comentarios acerca de nuestro equipo, transmitiré personalmente su comentario a todo el personal que se esfuerza día a día para poder dar un servicio excepcional y hacer de la estancia algo inolvidable. Un saludo cordial, Ramon Armada, Director de hotel
by A verified traveler
Posted 15 Oct 2024
nothing "Unique" to describe, it is a very nice and clean hotel, the staff is excellent, I stayed in another hotel from the same chain last year and i was satisfied, I was there for business so it was a good choice.
Unfortunately it was not well located with the public transportation for my needs as it was the other hotel last year but that's was just a small inconvenient for me.
Comment from Hotel Management
12 Nov 2024 by Manager, Hotel Management
Dear Guest:Many thanks for your stay at the Hotel ILUNION Pio XII. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel.Don't hesitate to return to Hotel ILUNION Pio XII if you come again to Madrid, we will be waiting for you.Best Regards,Ramon Armada
by A verified traveler
Posted 12 Oct 2024
Servicio excelente hotel viejuno ya. Conveniente ubicación por la proximidad de la estación de tren y aeropuerto.
Comment from Hotel Management
12 Nov 2024 by Manager, Hotel Management
Estimado cliente, Nos alegra mucho saber que has disfrutado de nuestro hotel ILUNION Pio XII. Muchísimas gracias por los agradables comentarios acerca de nuestro equipo, transmitiré personalmente su comentario a todo el personal que se esfuerza día a día para poder dar un servicio excepcional y hacer de la estancia algo inolvidable. Un saludo cordial, Ramon Armada, Director de hotel
by A verified traveler
Posted 12 Oct 2024
Very clean and convenient place for train travelers.
Comment from Hotel Management
12 Nov 2024 by Manager, Hotel Management
Dear Guest:Many thanks for your stay at the Hotel ILUNION Pio XII. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel.Don't hesitate to return to Hotel ILUNION Pio XII if you come again to Madrid, we will be waiting for you.Best Regards,Ramon Armada
