Ratings based on 278 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Charlotte
Posted 11 Nov 2024
This is a great location for what I needed to do on this trip. I prefer simple rooms without the fluff. This gave me just what I needed at a great price.
Comment from Hotel Management
11 Nov 2024 by Carolynn, Hotel Management
Good evening, first of all we want to thank you for choosing us, your opinion is very important to us, we are pleased to know that your stay was completely to your liking.
by A verified traveler
Posted 4 Nov 2024
I don’t even know were to start… we got there and it was smelly and our bedsheets were dirty. When we went to sleep we realized that the bed was broken and we slept completely sunk. After complaining, they said they would look into it for the second night. I knew they were not gonna action anything so I complained to Expedia and eventually we got a new room. Same problem with the bed. They also charged us 4€ to leave our luggage. Just avoid
Comment from Hotel Management
4 Nov 2024 by LARA , Hotel Management
Good evening, ever since you arrived you started to complain, knowing that we are a hostel, not a 5-star hotel, we pleased you in everything, it is impossible for the mattresses to be bad, they are new, they are not even 6 months old, and the sheets are changed daily, which a laundry service has provided for us for more than 5 years and we have never had any complaints. We are sorry that your stay was not to your liking and we thank you for choosing us. Greetings.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Jose , Hotel Management
Buenas tardes le queremos agradecer por su comentario para nosotros es bien importante muchas gracias un saludo
by A verified traveler
Posted 11 Oct 2024
No Elevator
I carried the two bags through 4 sets of high stairs to reach a miserable room rented for $150 a night
Comment from Hotel Management
11 Oct 2024 by Arthur , Hotel Management
Good morning, we are sorry for your experience, but in our descriptions we clearly stated that we do not have an elevator and regarding the cost of the night, surely at that time we were also the cheapest in the area. Once again, we are sorry for your inconvenience. Regards.
by A verified traveler
Posted 21 Sep 2024
🆗
Comment from Hotel Management
21 Sep 2024 by Olga , Hotel Management
Buenas tardes muchas gracias por su comentario para nosotros es bien importante un saludo
by A verified traveler
Posted 2 Sep 2024
Basic hostel, nothing amazing, comfy beds, fans, good showers and bathrooms.
Kind of a hole in the wall, supermarket and good food places in walking distance.
staff are welcoming and you get what you pay for.
only down is smokers, people were smoking in the shared bathroom and stunk the whole floor.
Comment from Hotel Management
2 Sep 2024 by Elizabeth, Hotel Management
Buenas tardes queremos antenada agradecerle en escogernos,nos disculpamos cualquier inconveniente que haya podido tener y le damos un cordial saludo
by A verified traveler
Posted 24 Jun 2024
The staff and service was terrible, they were very rude and unprofessional.
Comment from Hotel Management
24 Jun 2024 by Nelly , Hotel Management
Buenas noches queremos agradecerles primera mente por escogernos estamos trabajando constatemente por el descanso y tranquilidad de nuestros huesped,sentimos su inconveniente un saludo
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Anonymos , Hotel Management
Buenas noches queremos agradecerles primera mente por escogernos estamos trabajando constatemente por el descanso y tranquilidad de nuestros huesped,sentimos su inconveniente un saludo
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Svetlana , Hotel Management
Queremos agradecerle po escogernos y nos alegra que su estancia haya sido de su agrado un saludo
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Alistair , Hotel Management
Hola buenos dias queremos agradecerle por escogernos ,para nosotros es bien importante su comentario de esta manera nos eforzamos mas cada dia por que todo valla mejorando un saludo
