Ratings based on 531 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Hostal Sonsoles Madrid, Hotel Management
¡Gracias por tu reseña!
by A verified traveler
Posted 12 Dec 2024
Great place, with friendly staff
Comment from Hotel Management
12 Dec 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you so much for your recommendation! We are glad you enjoyed our location.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you for your review!
by A verified traveler
Posted 29 Oct 2024
I booked last min therefore i stayed here. Honest was very happy and very much satisfied. Hotel is one block from Gran Via, the street and the surrounding is where i wanna be, in the heart of every. Staff! Ibis the housekeeper is very kind, i was sick, she heard me coughing she massaged my back and adviced me to take a spoon of olive oil. I felt home
Thanks to all ove you , you were amazing
Comment from Hotel Management
29 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
We are glad to hear that you enjoyed your experience with us. We look forward to seeing you again in the future!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
¡Gracias por tu reseña positiva!
by A verified traveler
Posted 24 Oct 2024
Very nice hotel clean and quiet near the metro 3 minutes walk from gran villa a lot of places to eat around it’s nice to stay there if you’re not looking for luxury hotel i stay there 3 nights i went for a Real Madrid game and I enjoyed it ! Also super friendly staff on front desk very helpful !
Comment from Hotel Management
25 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you so much for taking the time to write a review about our business. We are glad to hear that you enjoyed your experience with us.
by A verified traveler
Posted 15 Oct 2024
Good 😊
Comment from Hotel Management
16 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you for your positive review!
by A verified traveler
Posted 15 Oct 2024
It locates at the heart of the city, incredibly convenient. Staffs are friendly. The room I was staying was quite spacious and clean, basic amenities were available, kettle was provided. Bed was comfortable, I slept well there dispute the soundproofing wasn't satisfactory enough. There was a window but couldn't be opened and no street view, the dark blue curtain dimmed the room a bit. But overall I was pleased with the stay. I particularly liked the friendiness of the staffs, they have a cute puppy too!
Comment from Hotel Management
16 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you for your positive review. We hope you visit us again soon and continue to enjoy our services.
by A verified traveler
Posted 11 Oct 2024
Well noise proof from the street, a bit too thin walls inside the building, but pleasant stay overall. Very good location for metro, shopping, groceries, tours, etc
Comment from Hotel Management
11 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
We are delighted to have met your expectations. Thank you for your positive review!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Hostal Sonsoles Madrid, Hotel Management
Thank you so much for taking the time to write a review about our business. We are glad to hear that you enjoyed your experience with us.
