Ratings based on 242 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington DC
Posted 12 Feb 2020 on Orbitz
This is a hostel, so you are sharing a bathroom and public space. But you have a private room with a lock on the door, and the room itself was comfortable and clean. The public space was also clean and looked nice.
The check in guy was very friendly and helpful. I got there early and the room wasn’t ready, but they let me leave my back until I returned.
Comment from Hotel Management
12 Feb 2020 by Customer Service., Hotel Management
Dear David,
thank you for your stay here, and also thanks for your comments, all of them are very important to improve the service every day.
Best regards.
by A verified traveler
Comments on our night in Madrid Salamanca.
Posted 5 Dec 2019 on HotelsExcellent location. Many very good places to eat. It's a "nights" onlyi Hostal. Internet was not functional. Head manager was not very patient with us...English speakers. Maids and staff were good. Sharing two bathrooms for 4 rooms was not what we expected. OK for a night.....
Comment from Hotel Management
5 Dec 2019 by Servicio de atención al huésped, Hotel Management
Estimado cliente,
gracias por alojarse con nosotros. También gracias por darnos su opinión sobre nuestro servicio. Lamentamos que la conexión de internet fuera mal, ha sido algo puntual ya que estamos mejorando nuestras instalaciones. Ya tenemos internet de maxima velocidad en todo el hostal.
Saludos cordiales.
Hostal Salamanca.
by A verified traveler
Muy buen lugar para hospedarse
Posted 9 Nov 2019 on HotelsExcelente lugar para hospedarse. El metro a 100 metros te lleva a todos lados, además los buses van por una calle transversal. La primera vez que experimentamos habitaciones con baño compartido, nos llevamos muy buena impresión. Todo limpio, tranquilo y atinado. La habitación con calefacción a radiador. Tiene un lugar común con mesa, heladera y microondas para tres dormitorios. Lo único que sentimos es que tiene mucho ruido porque las paredes parecen finas, igual como estábamos de vacaciones y paseando y de compras volvíamos cansados a dormir... Nada nos interrumpió el descanso! Recomendable
by A verified traveler
Posted 3 Sep 2019
Comment from Hotel Management
6 Sep 2019 by Hostal Salamanca, Hotel Management
Dear guest,
Thank you so much for your feedback on our Hostal.
We hope to see you again.
Kind regards,
by A verified traveler from Managua
Posted 15 Jul 2019
The hostal is very clean, staff is very friendly. They let me keep my luggage in the hostal after check out. Highly recommended!
Comment from Hotel Management
15 Jul 2019 by H Salamanca, Hotel Management
Dear Ane,
Thank you so much for your message and your positive feedback. This helps us improve and go an extra mile ahead.
Best regards,
Guest service
by A verified traveler
Posted 6 Jul 2019 on Hotels
Great
Comment from Hotel Management
9 Jul 2019 by servicio de atención al huésped, Hotel Management
Estimado Joseph, gracias por elegirnos como tu alojamiento, y por tu valoración del servicio recibido. Esperamos nos elijas de nuevo. Saludos
by A verified traveler
Posted 15 Jun 2019 on Orbitz
by A verified traveler
Posted 31 May 2019
Comment from Hotel Management
14 Jun 2019 by Servicio de atención al huésped, Hotel Management
Estimado cliente,
Te damos las gracias por tu reserva y por tus comentarios.
Esperamos tenerte de nuevo en nuestro hostal.
Un saludo,
by A verified traveler
Posted 12 May 2019
I liked the staff friendliness, the books available to read on the communal area, and good WiFi.
I didn't like moving rooms after having extended my period for two more nights.
Comment from Hotel Management
14 May 2019 by service costumer, Hotel Management
Dear guest,
thanks for your booking in the hostel Salamanca. And also for give us your opinion about the hostel.
Best regards
by A verified traveler
Good value for the price.
Posted 10 May 2019 on HotelsBed and towel are very clean. The room is very small. It is close to mentro line. The biggest problem is that these is no staff between 12 pm to 8 am to let you check in. I had to sleep in the airport overnight before going to the hotel 8 Am. Good value for the price.
Comment from Hotel Management
14 May 2019 by customer service, Hotel Management
Dear guest,
thank you for give your opinion. We note all of them to improve the service every day.
Best regards