Ratings based on 706 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Montebello
Posted 6 Nov 2024
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 5 Nov 2024
My recent three-night stay in this apartment was a complete disaster. The most immediate issue was the state of the towels. Despite repeated promises from the management to replace them, the towels remained musty and unhygienic throughout my stay. This basic level of cleanliness was simply unacceptable. The couch, intended for relaxation, was incredibly hard and uncomfortable, making it difficult to unwind after a long day. The check-in process was complicated and frustrating. Navigating through a hallway infested with rats was a truly horrifying experience. The room itself was disappointingly small, offering little space to move around. The bathroom, in particular, was cramped, dirty, and wholly inadequate. I would strongly advise anyone considering this property to reconsider and seek alternative accommodations.
by A verified traveler
Posted 3 Nov 2024
Me gustó mucho que está en el centro de Madrid, tiene balcón , la habitación era amplia , closets grandes y excelente servicio de habitaciones
by A verified traveler
Posted 21 Oct 2024
A walking distance to Plaza Mayor . Plaza del sol. Gran via and all shopping areas. Safe area.
by A verified traveler
Posted 20 Oct 2024
We really enjoyed this location near the Plaza Mayor with so many dining and tourist activities available nearby. The building was originally an old fire house and has a bunch of different sized rooms. Our room had a double bed a small balcony/window and a small bathroom with shower. The shower and hot water all worked great. The room was cleaned each day and they had a hot water pot with some instant coffee and tea in each room. Great price for a small, clean room in a very expensive area of Madrid.
by A verified traveler
Posted 15 Oct 2024
My only complaint was noise from bar patrons who hung out on benches below the property on the weekend.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler from Heredia
Posted 13 Oct 2024
Muy buenos todos en el hotel
