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HC Callao

1.5 star property
Hostel with a restaurant, steps from Gran Via

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

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About the neighborhood

Map
Pl. del Callao 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.5 km
  • Plaza Mayor - 7 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.7 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolatería Valor - ‬1 min walk

About this property

HC Callao

Hostel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, HC Callao provides a free daily manager's reception, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hostel include:
  • Smoke-free premises, luggage storage, and multilingual staff
  • Coffee/tea in the lobby
  • Guest reviews speak well of the helpful staff
Room features
All 80 rooms boast comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Shared bathrooms with in-room sink with rainfall showers
  • Eco-friendly cleaning products, communal kitchens, and refrigerators

Languages

English, Italian, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Rainfall showerhead
  • Shared bathroom (in-room sink)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Shared kitchen access
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Heating
  • Laundry detergent
  • Shared accommodations
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - midnight
Front desk staffed during limited hours

Renovations and closures

This property is closed from May 30 2024 to May 29 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

HC Hostel
HC Callao Madrid
HC Hostel Callao
HC Callao Hostel/Backpacker accommodation
HC Callao Hostel/Backpacker accommodation Madrid

Frequently asked questions

Is HC Callao pet-friendly?

No, pets are not allowed at this property.

How much is parking at HC Callao?

This property doesn't offer parking.

What time is check-in at HC Callao?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at HC Callao?

Check-out is at 11:00 AM.

Where is HC Callao located?

Located in Madrid Centro, this hostel is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

HC Callao Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 246 reviews" "
Rating 8 - Good. 63 out of 246 reviews" "
Rating 6 - Okay. 35 out of 246 reviews" "
Rating 4 - Poor. 25 out of 246 reviews" "
Rating 2 - Terrible. 27 out of 246 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Maria Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy estrecho todos los ambientes, las camas incomodas, colchon inflable y hacen mucho ruido al moverse. Poca ventilación, siempre habia olor a comida. Destaco al personal, muy atentos y mantuvieron buena limpieza de baños y habitación
Stayed 3 nights in Apr 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for a short stay.
Sometimes average is okay. Only hostel I could find at short notice/reasonable price. The bed was comfortable. No lockers but you can leave your luggage in the office. 24h Kitchen. Close to everything including cinema 24h supermarket food.
Stayed 1 night in Mar 2024

6/10 Okay

asmae

Liked: Cleanliness, property conditions & facilities
Great location, average accommodation
If you’re looking for a place to sleep and shower, this is the place ! The beds are inflatable, so not the comfiest, no lockers to keep your stuff, so make sure to bring padlocks. Showers and restrooms are super tiny but clean. You can’t find a better location though, everything is a walking distance, metro and buses right outside the door. Lots of food and shopping spots around.
Stayed 3 nights in Feb 2024

6/10 Okay

Masood

Liked: Cleanliness, property conditions & facilities
Place is at ideal location, right at Metro station at the heart of the city. In Hostel Toilets and Shower units are very small and need to increase some more toilets.
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find. No one in the Building knew about the hostel. Enough for my stay.
Stayed 1 night in Sep 2023

4/10 Poor

HIROKI

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
No AC so that it's not comfortable to sleep in summer season. Rooms and corridor are always dark as they turn off the light all day. Check in time says noon but actual check in time was 2pm. Laundry machine is one of the facility list however guests are not allowed to use it for their own.
Stayed 3 nights in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Manon

Liked: Staff & service
Stayed 4 nights in Jul 2023

8/10 Good

Dywain

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Freddy Ismael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff. 2 toilets in the entire place for 40 guests. Useless staff: they won’t keep your bags or let you sit on the couch to wait 30 mins before you check in. Really uncomfortable inflated mattresses and place is really warm (no AC)
Stayed 2 nights in Jul 2023

8/10 Good

Marcelo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The albergue is nice... . Air mattress not so nice. Location is the best!!!
Stayed 1 night in May 2023

8/10 Good

Marcelo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The property 8s extremely well-located
Stayed 1 night in May 2023

6/10 Okay

Cagatay

Disliked: Amenities
The people at the desk don't speak a word of English you just have to speak Spanish there is a bathroom and toilet plus a kitchen for 3 people, there is a microwave, a kettle and a small fridge in the kitchen. In terms of cleaning, the floors are cleaned every day and the sheets of outgoing guests are changed. Most days I could hardly sleep there was too much noise. But you know that you shouldn't expect too much for the price. The location of the hostel is in a very good place, very close to Gran Via. Right next to Callao metro station and right in the centre.
Stayed 6 nights in Apr 2023

2/10 Terrible

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and convenient place to stay in the centre of Madrid, everything important is walkable or reacheable by metro, station is very close. One proposal, noticed at other hostel: what about set up a "food bank"? = to place a box in the kitchen, where other travellers who do not need their unused food can place it and other can enjoy it?
Stayed 6 nights in Apr 2023

4/10 Poor

Luis Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022

10/10 Excellent

Mike

Stayed 1 night in Sep 2022

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Yes, I know there is no aircond. but the room is packed which make the room hotter. There is no space to put our things. Beds, toilets and kitchen are clean but the bed is really not comfortable. Whenever people move the beds make noise which is very annoying. If one really have to save money and choose this hostel then be ready to tolerate with the heatness.
Stayed 2 nights in Aug 2022

8/10 Good

Victoria

Disliked: Staff & service, amenities
Stayed 3 nights in Aug 2022

10/10 Excellent

Satwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with 24 hours check in
It's Good quiet hostel , amazing location,24 hours check in , Friendly
Stayed 2 nights in Aug 2022

6/10 Okay

REDA

Liked: Cleanliness, staff & service, property conditions & facilities
It's acceptable and I like that the reception are 24hrs there to support, and they kept my bag with them as there's no safe box.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
it was good and the location of the hostel is great everything are newer the hostel
Stayed 1 night in Jun 2022