Ratings based on 857 Verified Reviews
4.5 Room cleanliness
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
I like the location and comfort. I also like the friendly customer service from their staff.
Comment from Hotel Management
2 Dec 2024 by Boris, Hotel Management
Hi Juan,We appreciate you sharing your thoughts on your recent holiday with us. Our main goal is to ensure that we continue to provide our guests with unforgettable experiences, and your feedback helps us to achieve this. Thank you for taking the time to provide constructive comments and feedback.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,
by A verified traveler
Posted 29 Nov 2024
perfecto muy buen lugar limpio y muy céntrico
Comment from Hotel Management
2 Dec 2024 by Boris, Hotel Management
Hola Vivian,Gracias por tomarse el tiempo para calificar a Gran View Apartments Madrid. Su opinión es muy importante para nosotros y nos alegra saber que disfrutó de su estadía.Esperamos darle la bienvenida de nuevo en Gran View Apartments en un futuro próximo para ofrecerle otra fantástica estancia.Saludos,
by A verified traveler
Posted 26 Nov 2024
Great location. Helpfull staf. Clean apartment. Best location to stay in madrid. Walking distance to most attractions. Will definitely stay there again.
Comment from Hotel Management
26 Nov 2024 by ana, Hotel Management
Dear Farid,We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in Gran View Apartments, our housekeeping staff undertakes a thorough cleaning of our installations and apartments on a daily basis. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our accommodation's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.Ana and the team of Gran View Apartments
by A verified traveler
Posted 25 Nov 2024
Location was great no doubt. But it is really noisy from night crowds to early morning cleaning. The lack of daily housekeeping is not ideal too. Furniture clearly very old and worn out
Comment from Hotel Management
2 Dec 2024 by Boris, Hotel Management
Hi Susanna,Thank you for your feedback after your last visit. As we always strive to improve, your feedback is vital to our continued success.We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.Kind Regards,
by A verified traveler from Caguas
Posted 21 Nov 2024
The property boasts an exceptional location, just a short walk from many of Madrid’s most iconic attractions.
Comment from Hotel Management
24 Nov 2024 by Álvaro, Hotel Management
We are so happy to read you found our hotel to be at a convenient location during your visit to Madrid.Regards,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Álvaro, Hotel Management
Thank you for your time rating our apartments. We are glad to see that you had a good stay.Regards,
by A verified traveler
Posted 18 Nov 2024
My stay was pleasant
Comment from Hotel Management
24 Nov 2024 by Álvaro, Hotel Management
Thank you. We are glap to read that your had a good stay in our apartments.Regards,
by A verified traveler from Elizabeth
Posted 14 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Álvaro, Hotel Management
Thank you for your time rating our apartments. We are glad to see that you had a good stay.Regards,
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Daniela and all the team of Gran View Apartments., Hotel Management
Dear Arelys:Thank you for your score.We are glad to know you had a nice stay with us at Gran View Apartments.We hope to see you back soon.Kind regards,
by A verified traveler
Posted 4 Nov 2024
Right on the middle of everything! All the advantages of a hotel in a rental. I will recommend this property to everyone. Thank You.
Comment from Hotel Management
4 Nov 2024 by ana, Hotel Management
Dear Omar,We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Ana and the team of Gran View Apartments
