Ratings based on 460 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Excellent location, comfortable beds and room. Very clean and with many areas for entertainment. Area is not very quiet, but there's many activities to do around.
Comment from Hotel Management
10 Nov 2024 by ., Hotel Management
Hello Claudia, Thank you so much for your review and rating. We love to hear that our guests are really satisfied. We hope to see you again soon. Best regards
by A verified traveler
Posted 8 Nov 2024
I was there for a couple days and is really close to the monuments and to all the tourist sites! I fell in love with the rooftop
Comment from Hotel Management
9 Nov 2024 by Generator Madrid, Hotel Management
Thank you very much for sharing your Generator experience with us. We are glad you were able to enjoy your stay both in the hostel and in the city. We hope you come back to visit us again. All the best from Madrid!
by A verified traveler
Posted 4 Nov 2024
Outrageous price per night for what amounts to a hostel not a hotel. Shabby, needs a clean.
Comment from Hotel Management
6 Nov 2024 by ., Hotel Management
Hi Jennifer,thanks for your review.We are very disappointed to know that your stay did not meet your expectations. We try to do our best to make our guests feel comfortable.Kind regards
by A verified traveler from HERMOSILLO
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by ., Hotel Management
Hola Mauro,Muchas gracias por tu comentario y puntuación. Nos encanta saber que nuestros huéspedes quedan realmente satisfechos. Esperamos volver a verte pronto. Un saludo
by A verified traveler
Posted 23 Oct 2024
4 stars. Convenient location, really nice rooftop view and bar area.
Cons: Not huge issues but fyi - pretty full of young travel groups - so common areas were loud/busy during the day, great for groups. No soap in bathroom shower area, $6 towel rental (normal but just fyi). Sink, shower/bathroom is in bedroom area for some noise at night.
Stayed here 1 day, stayed in another for 5 - I preferred another hostel in Madrid
Comment from Hotel Management
24 Oct 2024 by Generator Madrid, Hotel Management
Hello, thank you for sharing your feedback after staying with us at Generator Madrid. We are very sad to hear that we did not meet your expectations this time, but we appreciate your feedback. It is important for us to improve every day. We hope to see you again soon. Best regards
by A verified traveler
Posted 15 Oct 2024
Very modern hotel, in the heart of Madrid close to all the attractions.
While I knew we were reserving a Hostel, I had not anticipated so many young people. Being in our later years this was a little overwhelming. People everywhere chattering, laughing and having a good time- but too much for us - would have preferred a more relaxing experience.
Comment from Hotel Management
17 Oct 2024 by Generator Madrid, Hotel Management
Hello! Thank you very much for sharing your experience. At Generator we always try to do our best to make the people have some fun at Madrid. Although not everything was perfect, we appreciate you enjoyed the time with us. We hope to see you here again. Best regards.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by ., Hotel Management
Dear Patrick, thanks for your punctuation :)See you soon!
by A verified traveler
Posted 1 Oct 2024
It’s a nice place but spacing between beds are a bit small we were bumping into each other . No food options or dining table or kitchen .
Comment from Hotel Management
4 Oct 2024 by Generator Madrid, Hotel Management
Hello, thank you for your comment! We value it very much, as the comments help us to improve every day. We hope to see you again soon at Generator Madrid or any of our locations around the world. Best regards
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Francisco C. , Hotel Management
Hello Cierra, Thank you for sharing your feedback after staying with us at Generator Madrid. We are very sad to hear that we did not meet your expectations this time, but we appreciate your feedback. It is important for us to improve every day. We hope to see you again soon. Best regards,Generator Madrid
by A verified traveler
Posted 27 Sep 2024
It was good but the king bed was two twins
Comment from Hotel Management
28 Sep 2024 by ., Hotel Management
Hi Andreas,thanks for your feedback!
