Ratings based on 304 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
So far so good. A cheap, quiet, clean, simple option in Madrid.
Comment from Hotel Management
7 Oct 2024 by Espahotel Plaza Basilica, Hotel Management
Dear Ramon,Thank you very much for staying with us and for sharing your experience. We are glad to hear that you enjoyed your stay and that we have met your expectations. Comments like yours motivate us to keep improving day by day to offer a quality service and we hope to welcome you back very soon!Best regards, Management Espahotel Plaza Basilica
by A verified traveler
Posted 31 Jul 2024
Staff were very friendly and helpful. Located in a safe, quiet urban neighborhood with few tourists, only a few blocks from Metro (subway) stations on several different lines. Lots of markets and places to eat nearby. Rooms on the front (east) side of the hotel face the street and are good if you want a view of the city's daily routine; rooms in the back are slightly quieter but neither are noisy. I had a room with a kitchenette, which was wonderful to sit over coffee in the morning and have lunch or supper options when I wasn't out to meet colleagues or friends for meals. Good WiFi but inquire because some rooms are too far from the router(s) for good reception. Would stay there again without hesitation.
by A verified traveler from Boston
Posted 14 Jun 2024
Very clean and nice staff.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 1 Apr 2024
Good hotel near Bernabeu stadium
by A verified traveler
Posted 22 Jan 2024
Excellent hotel for cost-value. Friendly staff, perfect location. Long, deep hot tub!!
I would stay here again!
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 30 Dec 2023
The hotel is a short walk to several metro stations including the one that takes you to the airport so it's super convenient.
The rooms are massive and clean although the walls and windows are thin so would advise earplugs for a good night sleep.
The reception staff were also really nice and helpful. Overall a nice place to stay.
by A verified traveler from Charleston
Posted 6 Jul 2023
We stayed here because it is near where our child was studying in Madrid. Clean and quiet but A/C did not work as well as expected. Only negative. Good overall.
by A verified traveler
Posted 5 Apr 2023 on Hotels
