Ratings based on 98 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
There is limited public transportation from the property to Madrid center.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
24 Sep 2024 by El Sueño del Quijote, Hotel Management
Muchas gracias Ayleen por tu evaluación, estaremos encantados de volver a recibirte
by A verified traveler
actually 2 hotel-apts, Portillo not recommended
Posted 4 Jun 2023 on HotelsThere's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately.
I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong and artificial air freshener.
The places at Portillo would be 1 star, not 3 stars as they are advertised as (I say this as someone who has stayed in hundreds of hotels/apartments/BnBs in Spain and other countries.)
However, the staff member, Edy, who helped me with my suitcases, was very kind. After an international flight, I was grateful for her help. Also, I liked that the main place serves as a kind of cultural center for the neighborhood.
I think, overall, the 2 hotel-apartments, or at least the Portillo one, needs more monetary investment.
by A verified traveler
Posted 11 May 2023
by A verified traveler
Posted 15 Sep 2022
This is a place to keep your stuff safe. It’s clean and easy to access. However it’s not that close to the city plaza of Cervantes. I walked good 15 to 20 minutes. Not your place if you are looking for hotel amenity stay. It’s very laid back. No hotel cleaning or toiletries supplies. Shower head was broken.
It was a good deal and very clean. Beds not very comfortable.
Comment from Hotel Management
4 Oct 2022 by El Sueño del Quijote, Hotel Management
Lamentamos que su estancia no haya cubierto sus necesidades. Efectivamente somos una casa de huespedes con sus servicios correspondientes, no un hotel. Todas las habitaciones disponen de amenities (champu, gel, etc...) . La distancia al centro son 700 metros. Depende de como usted camine así tardará en llegar.
by A verified traveler
Posted 18 Jul 2022
I liked it
Comment from Hotel Management
21 Jul 2022 by El Sueño del Quijote, Hotel Management
Muchas Gracias por sus comentarios
by A verified traveler from MIAMI
Posted 14 Jul 2022
Good relation price-quality. Clean rooms, professional staff and good location
Comment from Hotel Management
17 Aug 2022 by El Sueño del Quijote, Hotel Management
Muchas gracias por sus comentarios
by A verified traveler
Convenient
Posted 30 May 2022 on HotelsNot easy to park street, but I was lucky to park in front of the hotel and I did not move my car for two days, just in case. It's 10-15 minutes from the core of the city, depending how fast you walk. For the price, I think it was excellent. Breakfast was more than I need (but I am Italian: I have a very small breakfast). Personnel is really nice and helpful, although not always present. The only thing I did not like was the pillow: very hard for my taste.
by A verified traveler
Quirky, friendly, comfortable and versatile
Posted 16 Feb 2022 on HotelsThis place was a delight. It comprises guest rooms, rather than being a hotel, and there is a communal area with kitchen facilities and equipment, eating space, and a lounge area. A picnic breakfast tray is supplied each day, and you can use the facilities to toast the bread, make coffee etc, as well as making a meal with your own supplies, if you wish.
Our accommodation consisted of 2 floors, with a spiral staircase leading from the bedroom/bathroom to a room above, which we named " the snug", which had a sofa, coffee table, and desk, as well as a third bed.
There was a fridge in the room , and a decent clothes storage area.
The only proviso is that the bath and toilet area is only separated from the sleeping area by a screen, so may not be ideal for those who like complete privacy when performing their ablutions!
As my husband had been unwell on our journey this place was perfect for him to relax and recover in while i explored the delights of the town, just a 10-15 minute walk away.
Staff were friendly and helpful. WiFi connection was excellent.
There is an area called "El Patio" which has a floor laid with fitness mats, where yoga and pilates classes take place, mainly in the evenings, but can be used by guests at other times.
The decor is book themed, specifically Don Quijote, with rooms named after the various characters from the story.
Comment from Hotel Management
17 Feb 2022 by Nur, Hotel Management
Dear customer, thank you very much for your compliment. We are really happy reading your experience. We will be working hard to offer all our customers the best possible experience.
Please come back wherever you want. Regards.
by A verified traveler
Posted 19 Dec 2021
Quaint. Cute.
Comment from Hotel Management
21 Dec 2021 by Nur, Hotel Management
Thank you for your comments.
